Apple devices are picky on their wifi stuff when it comes to mikrotik. I assume you have upgraded to the latest version of RouterOS. This is one of the few times running the latest helps. I was running 6.21 on one of my APs in the house and anytime I roamed to it things became very slow. OS upgrade helped.
Is this an iPad, Ipad2, iPad Air? Justin --- Justin Wilson <j...@mtin.net> http://www.mtin.net Managed Services – xISP Solutions – Data Centers http://www.thebrotherswisp.com Podcast about xISP topics http://www.midwest-ix.com Peering – Transit – Internet Exchange > On Jul 9, 2015, at 6:17 PM, Ken Hohhof <af...@kwisp.com> wrote: > > I just talked to the customer again and the Netflix error he is getting is > 1016. > > If he clicks OK and Play, it starts playing again. Of course the Netflix > troubleshooting tips say things like power cycle your router and modem. > > The only thing that occurs to me is we put in a Mikrotik router with 2.4 GHz > WiFi, previously he was using a Frontier DSL modem, not sure if that was dual > band WiFi or not. But if I Google Netflix error 1016, some of the > suggestions involve turning off Bluetooth on the iPad. Other suggestions > have to do with location services. None of those sound logical to me, but > who knows with iDevices and Netflix apps. > > > -----Original Message----- From: Ken Hohhof > Sent: Thursday, July 09, 2015 4:08 PM > To: af@afmug.com > Subject: [AFMUG] Netflix app on iPad keeps asking to reconnect > > I have a new customer who says our Internet is faster than the DSL they had > before, but he is having a problem with Netflix on his (WiFi only) iPad that > didn't occur on the DSL. > > He says it will stop and say it is no longer connected, does he want to > reconnect? He clicks yes, and it works again for awhile. > > I cannot find anything regarding this with Google. Can anyone enlighten me? > > >