The don't downgrade applies to ROS version and firmware. There may not be an 
issue with a given product and two versions, but it's a good habit to get into. 

Mikrotik's changelog is like cheating on your spouse. Everyone sees you 
behaving differently now, but there's no official paperwork showing it. 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 

----- Original Message -----

From: "Ken Hohhof" <af...@kwisp.com> 
To: af@afmug.com 
Sent: Friday, July 10, 2015 8:06:13 AM 
Subject: Re: [AFMUG] Netflix app on iPad keeps asking to reconnect 




This particular router has Routerboard FW 3.18 so I think it was upgraded to 
6.19 not downgraded. Also, I don’t see any wireless related changes in the 
changelog from 6.19 to 6.29. 

I’m thinking of changing the group key update interval from 5m to 1h which I 
think is the max. I’m not sure if the group key exchange timeouts are due to 
the client being in sleep mode, or a problem I should be worrying about. The 
fact that the Mikrotik sends deauth to disconnect the client which then 
immediately connects doesn’t seem like a good think. Without the deauth and 
disconnect, I would not expect unicast traffic to be affected. I’m thinking the 
iPad knows the WiFi disconnected and tells the app which then pops up the 
annoying error which requires the user to tap OK and then Play. 

If I change the timeout to 1h and the frequency of the problem stays the same, 
I think that will eliminate this as the possible cause. 

Reading the logs can be confusing, it’s amazing how many iPhones and iPads one 
family can have. Hard to sort out the problems from normal events. 





From: Mike Hammett 
Sent: Friday, July 10, 2015 7:20 AM 
To: af@afmug.com 
Subject: Re: [AFMUG] Netflix app on iPad keeps asking to reconnect 


I don't believe you're ever supposed to downgrade a device's shipped software, 
due to unknown chipset\driver changes. 




----- 
Mike Hammett 
Intelligent Computing Solutions 
http://www.ics-il.com 

----- Original Message -----

From: "Ken Hohhof" <af...@kwisp.com> 
To: af@afmug.com 
Sent: Thursday, July 9, 2015 9:42:19 PM 
Subject: Re: [AFMUG] Netflix app on iPad keeps asking to reconnect 

Actually no, I have everything on 6.19 because it was stable for me and I 
don't like facing the choice of either upgrading everything in the field 
every month or having every router on a different version. I've even been 
downgrading the latest shipment of 951G's that came in with 6.23. 

Usually switching to Mikrotik from store bought routers solves a lot of 
iPad/iPhone problems for us. 

He said this is the latest iPad, would that be the iPad Air 2? I remember 
the iPad Air being new 2 Christmases ago. 


-----Original Message----- 
From: Justin Wilson - MTIN 
Sent: Thursday, July 09, 2015 9:20 PM 
To: af@afmug.com 
Subject: Re: [AFMUG] Netflix app on iPad keeps asking to reconnect 

Apple devices are picky on their wifi stuff when it comes to mikrotik. I 
assume you have upgraded to the latest version of RouterOS. This is one of 
the few times running the latest helps. I was running 6.21 on one of my APs 
in the house and anytime I roamed to it things became very slow. OS upgrade 
helped. 

Is this an iPad, Ipad2, iPad Air? 

Justin 

--- 
Justin Wilson <j...@mtin.net> 
http://www.mtin.net Managed Services � xISP Solutions � Data Centers 
http://www.thebrotherswisp.com Podcast about xISP topics 
http://www.midwest-ix.com Peering � Transit � Internet Exchange 

> On Jul 9, 2015, at 6:17 PM, Ken Hohhof <af...@kwisp.com> wrote: 
> 
> I just talked to the customer again and the Netflix error he is getting is 
> 1016. 
> 
> If he clicks OK and Play, it starts playing again. Of course the Netflix 
> troubleshooting tips say things like power cycle your router and modem. 
> 
> The only thing that occurs to me is we put in a Mikrotik router with 2.4 
> GHz WiFi, previously he was using a Frontier DSL modem, not sure if that 
> was dual band WiFi or not. But if I Google Netflix error 1016, some of 
> the suggestions involve turning off Bluetooth on the iPad. Other 
> suggestions have to do with location services. None of those sound 
> logical to me, but who knows with iDevices and Netflix apps. 
> 
> 
> -----Original Message----- From: Ken Hohhof 
> Sent: Thursday, July 09, 2015 4:08 PM 
> To: af@afmug.com 
> Subject: [AFMUG] Netflix app on iPad keeps asking to reconnect 
> 
> I have a new customer who says our Internet is faster than the DSL they 
> had 
> before, but he is having a problem with Netflix on his (WiFi only) iPad 
> that 
> didn't occur on the DSL. 
> 
> He says it will stop and say it is no longer connected, does he want to 
> reconnect? He clicks yes, and it works again for awhile. 
> 
> I cannot find anything regarding this with Google. Can anyone enlighten 
> me? 
> 
> 
> 




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