Have to send in repairable unit ;) I am sure there are some other things too...support can help ;)
On Thu, Aug 13, 2015 at 4:37 PM, Josh Luthman <j...@imaginenetworksllc.com> wrote: > O.o can I buy refurbs without a new one? > > Josh Luthman > Office: 937-552-2340 > Direct: 937-552-2343 > 1100 Wayne St > Suite 1337 > Troy, OH 45373 > On Aug 13, 2015 6:36 PM, "Ben Moore" <ben.mo...@ubnt.com> wrote: > >> No, it is flat fee. Some may not be able to be repaired (lighting, >> etc...). I believe cost is $400, but you can confirm with support. There >> may be others out there that will do for less (for smaller repairs), so you >> could definitely look around. >> >> Thanks, >> Ben >> >> On Thu, Aug 13, 2015 at 4:30 PM, Nate Burke <n...@blastcomm.com> wrote: >> >>> So is the pricing dependent on what is wrong? Like a bad RJ45 port with >>> no other issues would be less than say the RF is Fried, or took a >>> lightening strike? >>> >>> >>> On 8/13/2015 5:26 PM, Ben Moore wrote: >>> >>> I would contact support to get details, but basically you are not >>> getting back your same unit. You get a refurbished unit and then your unit >>> is repaired and put back in refurbished stock (there may be more to it than >>> this...but this is basics ;)). >>> >>> On Thu, Aug 13, 2015 at 4:16 PM, Josh Luthman < >>> j...@imaginenetworksllc.com> wrote: >>> >>>> So you decided to do it! Can you share the price publicly or is it a >>>> case by case basis? >>>> >>>> >>>> Josh Luthman >>>> Office: 937-552-2340 >>>> Direct: 937-552-2343 >>>> 1100 Wayne St >>>> Suite 1337 >>>> Troy, OH 45373 >>>> >>>> On Thu, Aug 13, 2015 at 6:08 PM, Ben Moore <ben.mo...@ubnt.com> wrote: >>>> >>>>> Nice Josh...We actually did more than think about it... >>>>> >>>>> Hi Nate - >>>>> >>>>> Go ahead and contact support and they will get you details on getting >>>>> refurbished unit going. >>>>> >>>>> Thanks, >>>>> Ben >>>>> >>>>> On Thu, Aug 13, 2015 at 4:03 PM, Josh Luthman < >>>>> j...@imaginenetworksllc.com> wrote: >>>>> >>>>>> Ubnt thought about doing it... >>>>>> >>>>>> Josh Luthman >>>>>> Office: 937-552-2340 >>>>>> Direct: 937-552-2343 >>>>>> 1100 Wayne St >>>>>> Suite 1337 >>>>>> Troy, OH 45373 >>>>>> On Aug 13, 2015 6:01 PM, "Nate Burke" <n...@blastcomm.com> wrote: >>>>>> >>>>>>> Anybody doing AF24 Repairs? I have an AF24 where an RJ45 didn't get >>>>>>> crimped right and buggered up the jack on the radio. It seems like on a >>>>>>> $1500 radio, this would be worth repairing. Anybody doing these? The >>>>>>> radio was working fine until the bad crimp was plugged in, now it won't >>>>>>> make good contact with the pins anymore. >>>>>>> >>>>>>> Nate >>>>>>> >>>>>> >>>>> >>>> >>> >>> >>
