We had 9 failures in 50 we ordered, those were not listed in the unit serial numbers.
What we are doing now is running radios in the office for at least two days before we send out and we are seeing these failures in the office. Even after doing that today we had one fail which was 1 hr drive from the office and it was new customer too, installed last week. This gives us bad reputation and cost us lot too. So whatever the root cause mentioned in the email, if it was identified but did not include the batch we got, so something is not adding up still. I really hope cambium gets to the bottom of these quickly. Tushar > On Sep 9, 2015, at 8:22 PM, Steve D <bigd...@gmail.com> wrote: > > Just a bump... was this ever sorted out? Contained to just one batch of 5.8 > radios as listed? I know I've seen reports in other frequencies but seemed > less widespread? No mention from anyone in a while... Just want to know > before our next order... > > -Steve D > >> On Fri, Aug 21, 2015 at 6:37 PM, Matt Mangriotis >> <matt.mangrio...@cambiumnetworks.com> wrote: >> I wanted to get this out to everyone before the weekend. We found the root >> cause and identified the affected units by serial number. >> >> >> >> See the attached Field Service Bulletin, and you can post any further >> comment or issue in the thread that discusses it here: >> http://community.cambiumnetworks.com/t5/PMP-450/Field-Service-Bulletin-ADI-Catalina-R1-Chip-not-supported/m-p/43211#M1106 >> >> >> >> Apologies for the pain this issue has caused. >> >> >> >> Matt Mangriotis >> >> Senior Product Manager >> Cambium Networks >> 3800 Golf Road, Suite 360 >> >> Rolling Meadows, IL 60008 >> >> >> >> www.cambiumnetworks.com >> O: 847-439-6379 >> >> M: 630-308-9394 >> E: m...@cambiumnetworks.com >> >> <image001.jpg> >> >> >> >> Join the Conversation >> >> Cambium Networks Community Forum >> >
