That's a serious hassle!!!!! Josh Luthman Office: 937-552-2340 Direct: 937-552-2343 1100 Wayne St Suite 1337 Troy, OH 45373 On Sep 9, 2015 9:48 PM, "Tushar Patel" <tpa...@ecpi.com> wrote:
> We had 9 failures in 50 we ordered, those were not listed in the unit > serial numbers. > > What we are doing now is running radios in the office for at least two > days before we send out and we are seeing these failures in the office. > > Even after doing that today we had one fail which was 1 hr drive from the > office and it was new customer too, installed last week. This gives us bad > reputation and cost us lot too. > > So whatever the root cause mentioned in the email, if it was identified > but did not include the batch we got, so something is not adding up still. > > I really hope cambium gets to the bottom of these quickly. > > > Tushar > > > On Sep 9, 2015, at 8:22 PM, Steve D <bigd...@gmail.com> wrote: > > Just a bump... was this ever sorted out? Contained to just one batch of > 5.8 radios as listed? I know I've seen reports in other frequencies but > seemed less widespread? No mention from anyone in a while... Just want to > know before our next order... > > -Steve D > > On Fri, Aug 21, 2015 at 6:37 PM, Matt Mangriotis < > matt.mangrio...@cambiumnetworks.com> wrote: > >> I wanted to get this out to everyone before the weekend. We found the >> root cause and identified the affected units by serial number. >> >> >> >> See the attached Field Service Bulletin, and you can post any further >> comment or issue in the thread that discusses it here: >> http://community.cambiumnetworks.com/t5/PMP-450/Field-Service-Bulletin-ADI-Catalina-R1-Chip-not-supported/m-p/43211#M1106 >> >> >> >> Apologies for the pain this issue has caused. >> >> >> >> *Matt Mangriotis* >> >> Senior Product Manager >> * Cambium Networks* >> 3800 Golf Road, Suite 360 >> >> Rolling Meadows, IL 60008 >> >> >> >> www.cambiumnetworks.com >> *O: *847-439-6379 >> >> *M: *630-308-9394 >> * E: *m...@cambiumnetworks.com >> >> <image001.jpg> >> >> >> >> Join the Conversation >> >> Cambium Networks Community Forum <http://community.cambiumnetworks.com/> >> >> >> > >
