I know you wouldn't consider it, and I'm perfectly ok with that, and I'm
really not trying to be a dick, but our minimum is $49.95. It's that
research thing I was talking about...

On Wed, Dec 9, 2015 at 4:22 PM, Brett A Mansfield <
li...@silverlakeinternet.com> wrote:

> I think that is where the disconnect is. My business is by no means a
> "hobby wisp", but it's not a career wisp either. I have no intention to
> grow much larger than I am right now, and I have no intention of shutting
> it down.
>
> I do this for a few reasons.
> 1) I enjoy it immensely
> 2) it is VERY profitable even at my very low prices, so it supplements my
> income and supports my real hobby of guns.
> 3) If it ever came down to it I can turn it into a career, at which point
> is change my model and start growing. At that time I would really consider
> going with Platylus or Powercode.
>
> For me, right now, spending another $125/mo is just not an option unless
> it gives me some real benefit. There is nothing on the market that charges
> less for only billing and CRM, at least not that would work for an WISP.
> That is the niche where there is a need that needs to be filled. That is
> what I want to fix, nothing else. It is very much a niche that very, very
> few WISPs would fit into.
>
> Thank you,
> Brett A Mansfield
>
> On Dec 9, 2015, at 3:07 PM, Darin Steffl <darin.ste...@mnwifi.com> wrote:
>
> Brett,
>
> You need to decide if you're a hobby WISP or a growing, career WISP. If
> you have less than 100 customers, then by all means continue doing what
> you're doing but I'd say at the 100 mark, you're ready to start with a
> billing platform mentioned on the list so you can grow faster.
>
> Start adding more customers so you can afford the solution. Even at a $250
> monthly minimum, it should only take 5-7 customers to recoup that amount so
> it's not alot. Sonar only has a $125 monthly minimum. It is also not $125
> plus customer count, it is only that the monthly amount is no less than
> $125 or 100 customers total.
>
>
>
> On Wed, Dec 9, 2015 at 4:03 PM, Brett A Mansfield <
> li...@silverlakeinternet.com> wrote:
>
>> It makes perfect sense to not pay a minimum monthly fee for software that
>> so sold. If you're managing it all of the time then yes, that makes sense
>> to pay monthly. My issue isn't with paying for a product or with a monthly
>> cost. My issue is with charging a per sub AND a minimum monthly cost. My
>> per sub doesn't ever come close to the minimum monthly cost for pretty much
>> anyone.
>>
>> I did say it's break even, I didn't say it's a business. It's break even
>> IF I'm the only one to use it. It will be profitable if anyone uses it,
>> though the profit will be low. I'm not doing this to start a business. I'm
>> doing this so that people with fewer than 100 customers have an easy to
>> deploy, and easy and cheap to use option. That is it. I never said that
>> those of you with larger solutions are doing anything wrong or that you
>> have poor products. I don't agree with that model, but if I had 300+
>> customers I could completely see a use case for those products like
>> powercode, wispmon, platypus, etc.  But for me and most WISPs with fewer
>> than 100 customers, those solutions make zero sense.
>>
>> Thank you,
>> Brett A Mansfield
>>
>> On Dec 9, 2015, at 2:49 PM, Josh Luthman <j...@imaginenetworksllc.com>
>> wrote:
>>
>> Because if you're making software that you sell and manage a one time fee
>> doesn't work.
>>
>> You're wanting to make a product that breaks even.  That simply makes no
>> business case.
>>
>> Josh Luthman
>> Office: 937-552-2340
>> Direct: 937-552-2343
>> 1100 Wayne St
>> Suite 1337
>> Troy, OH 45373
>> On Dec 9, 2015 4:44 PM, "Brett A Mansfield" <li...@silverlakeinternet.com>
>> wrote:
>>
>>> The research I did was very extensive. Wispmon in particular has their
>>> pricing right on their website (which I love by the way. I wish everyone
>>> would).
>>>
>>> You say that billing is the most important part of my business. I
>>> respectfully disagree. It is actually one of the least important. The
>>> product I'm selling is by far the most important, and the customer service
>>> is next. Billing only happens after the first two are met.
>>>
>>> You mentioned several other things:
>>>
>>> *"I'm curious to what other systems you have in place that handle things
>>> like mapping, monitoring, FCC reporting, sales tracking, prospect
>>> qualification, inventory management, ip management, work orders, trouble
>>> tickets, scheduling, provisioning, automated suspension and payments,
>>> reporting, and more in addition to billing?"*
>>>
>>> With the small size of my company this is all very easily managed with
>>> simple (and free) spreadsheets. So this argument is irrelevant to me.  When
>>> I get to a size where it is no longer easily managed, then and only then
>>> will I start to pay for a service that can provide that (it will not be
>>> until then that my business can afford to pay for it).
>>>
>>> You then offer advice to pay for this stuff from the beginning. Not
>>> everyone is going to model their business in the way you think or society
>>> thinks it should be. My business model is very, very different from the
>>> norm. It's people that deviate from the "accepted standard", the ones that
>>> think outside the box, that tend to do really well. My idea of success and
>>> my idea of what and how a business should operate are not the same as
>>> yours.
>>>
>>> Billing is something that should not be this difficult and expensive.
>>> Why should I pay 5% of my revenue to someone that does nearly nothing??? If
>>> I take what wispmon charges, add that to what it cost me to run a payment,
>>> and then take out my operating costs, the likelihood of there being much
>>> left is very low. The credit card companies already steal almost 3% before
>>> I even pay the gateway company. Why are there so many different people
>>> involved to make is to I can collect $45 from my customer?
>>>
>>> I really like what stripe, swipe, and PayPal have done by basically
>>> taking one of the people out of that. The only problem is that they aren't
>>> set up well for monthly recurring payments. That is what I intend to close
>>> the gap on.
>>>
>>> Anyone who charges by the sub or has a monthly minimum so high that it
>>> isn't worth it does not have a business model I agree with.
>>>
>>> I had seriously considered wispmon, but quickly ruled them out as soon
>>> as I realized that you charge more for BYO Merchant account. I already have
>>> a merchant account and have no interest in paying $200 to sign up for a new
>>> one I have no experience with, or pay en extra $0.30 per sub per month
>>> because I want to use someone I already use and trust.
>>>
>>> Another problem with Wispmon is that the main website looks like it was
>>> built by using someone's free template that was simply modified old using
>>> basic HTML code. If that is the impression I get from the main website,
>>> what kind of product could they possibly be giving me? Will it look good?
>>> Will it be based on old code too? Will it be easy to use? Too many
>>> questions right off the bat. I'm not at all saying that this is how it is,
>>> just saying that perception is reality. My first impression wasn't good, so
>>> that sets the tone for the rest.
>>>
>>> You then went on to give me unsolicited advice as if to tell me how to
>>> be running my business. My question was not why I should or shouldn't do
>>> something, it was simply what options are out there. I've asked this
>>> question several times and have done very extensive research on several
>>> products. I didn't go that deep into wispmon because of my very first
>>> impressions. And now after the email you sent out I will never consider it
>>> again in the future.
>>>
>>> Thank you,
>>> Brett A Mansfield
>>>
>>> On Dec 9, 2015, at 2:05 PM, Cameron Crum <cc...@wispmon.com> wrote:
>>>
>>> I'm curious what your review consisted of? To my knowledge, you never
>>> contacted us to ask any questions even after an offlist invitation. It
>>> seems if you are going to the trouble of creating something new, you would
>>> at least perform an exhaustive analysis meaning you are talking to someone
>>> to ask questions. I understand you think that perhaps the most important
>>> piece of your business should be free or close to it, but is that really
>>> where you want to skimp? Having owned a wisp for 8 years starting in 2003
>>> and sold to JAB in 2010, and actually been where you think you are now,
>>> when there really were few platforms available, I would have jumped at the
>>> chance to pay under $1 (or maybe slightly more) per sub to have all the
>>> capability that most of the current systems currently have. I'm curious to
>>> what other systems you have in place that handle things like mapping,
>>> monitoring, FCC reporting, sales tracking, prospect qualification,
>>> inventory management, ip management, work orders, trouble tickets,
>>> scheduling, provisioning, automated suspension and payments, reporting, and
>>> more in addition to billing? If you are using separate systems for all of
>>> these things, then it is probably costing you more than what you would pay
>>> for a single platform which does all of these things. I know you say you
>>> are small and if you are doing all of these things manually or with
>>> multiple platforms, there will be a day when that won't scale and you will
>>> either be killing yourself trying to keep up, or spending far more than you
>>> think to make it all work. My advice would be to do a bit more real
>>> research before you dig into rolling your own. Talk to people who have been
>>> in your shoes and were adverse to spending money on a good system. I tell
>>> people who are evaluating different systems, that even if they don't choose
>>> us, choose one of the ones out there. If you are just getting started, it
>>> is the best decision you will make. It is much easier to get in at the
>>> beginning than to convert later. The hardest part of being a self-starting
>>> entrepreneur is knowing when to let go of certain things and either pay
>>> someone to do them, or pay to get them out of the way so you can get down
>>> to growing your business. This I know for sure, as it is the hardest part
>>> for me.
>>>
>>> Cameron
>>>
>>> On Wed, Dec 9, 2015 at 11:48 AM, Brett A Mansfield <
>>> li...@silverlakeinternet.com> wrote:
>>>
>>>> To be clear, this will not be a standard in any way. It's just to fill
>>>> a need where I see one. Something for the little guys like myself. This
>>>> will not be a solution for those big customers since it will be limited to
>>>> billing/CRM.
>>>>
>>>> I'm not doing this for profit. I'm doing this on the side and the
>>>> numbers should make it break even.
>>>>
>>>> Eric, I really like that comic strip, it is exactly what I was thinking
>>>> when I thought of doing this. Haha.
>>>>
>>>> There is NOTHING on the market like it though. Something that works,
>>>> that is nearly free, that is for the very small guys where every single
>>>> penny counts.
>>>>
>>>> If nobody in the world uses this system but me, then I'll still feel it
>>>> was worth my time. My partners are volunteering their time and so am I, so
>>>> our cost will be very low to develop this.
>>>>
>>>> Thank you,
>>>> Brett A Mansfield
>>>>
>>>> On Dec 9, 2015, at 10:30 AM, Josh Luthman <j...@imaginenetworksllc.com>
>>>> wrote:
>>>>
>>>> Good luck.  It certainly has been tried before...
>>>>
>>>>
>>>> Josh Luthman
>>>> Office: 937-552-2340
>>>> Direct: 937-552-2343
>>>> 1100 Wayne St
>>>> Suite 1337
>>>> Troy, OH 45373
>>>>
>>>> On Wed, Dec 9, 2015 at 12:27 PM, Brett A Mansfield <
>>>> li...@silverlakeinternet.com> wrote:
>>>>
>>>>> So, after a lot of review of every billing solution I can find out
>>>>> there, I've come to the conclusion that there is no good billing system.
>>>>> Everything out there either requires you use their merchant, has a minimum
>>>>> monthly cost, or isn't really designed for the ISP. Even the stuff that 
>>>>> has
>>>>> come out most recently isn't a good fit.
>>>>>
>>>>> For those of you who are smaller and don't want to pay a monthly
>>>>> minimum, or want to use your choice of merchant, or don't want to pay a 
>>>>> per
>>>>> user charge, something new will be coming soon!
>>>>>
>>>>> I've spoken to a few proven software engineers in the financial side
>>>>> of things and we are partnering up to develop a new ISP billing software.
>>>>> It will be turnkey, very easy to use, and can be deployed either by you on
>>>>> your servers, or can be hosted on ours. It will only handle
>>>>> billing/invoicing and CRM/ticketing. Best of all, it's practically free!
>>>>>
>>>>> More details to come. I'll keep you posted when we have more info.
>>>>>
>>>>> Thank you,
>>>>> Brett A Mansfield
>>>>>
>>>>> On Dec 7, 2015, at 5:58 PM, Mike Hammett <af...@ics-il.net> wrote:
>>>>>
>>>>> Welcome to 2014?
>>>>>
>>>>>
>>>>>
>>>>> -----
>>>>> Mike Hammett
>>>>> Intelligent Computing Solutions
>>>>> http://www.ics-il.com
>>>>>
>>>>> <https://www.facebook.com/ICSIL>
>>>>> <https://plus.google.com/+IntelligentComputingSolutionsDeKalb>
>>>>> <https://www.linkedin.com/company/intelligent-computing-solutions>
>>>>> <https://twitter.com/ICSIL>
>>>>>
>>>>> Midwest Internet Exchange
>>>>> http://www.midwest-ix.com
>>>>>
>>>>> <https://www.facebook.com/mdwestix>
>>>>> <https://www.linkedin.com/company/midwest-internet-exchange>
>>>>> <https://twitter.com/mdwestix>
>>>>> ------------------------------
>>>>> *From: *"Adam Moffett" <dmmoff...@gmail.com>
>>>>> *To: *af@afmug.com
>>>>> *Sent: *Monday, December 7, 2015 1:32:33 PM
>>>>> *Subject: *Re: [AFMUG] Need new billing solution asap!!!
>>>>>
>>>>> Ubiquiti has a CRM?
>>>>>
>>>>> On 12/7/2015 2:27 PM, Brett A Mansfield wrote:
>>>>>
>>>>> It's funny you mentioned waveapps. That is what I started out with. It
>>>>> was a disaster. And the fact they don't allow multiple email addresses for
>>>>> recurring invoices was a major deal breaker for me.
>>>>>
>>>>> I've since moved to UBNTs airCRM. It is an excellent setup on paper,
>>>>> but is seriously lacking currently and is very erratic. I need something
>>>>> solid, secure, and that I don't have to worry about all the time.
>>>>>
>>>>> Thank you,
>>>>> Brett A Mansfield
>>>>>
>>>>> On Dec 7, 2015, at 12:08 PM, Joshaven Mailing Lists <
>>>>> <lis...@joshaven.com>lis...@joshaven.com> wrote:
>>>>>
>>>>> Plat has excellent support
>>>>>
>>>>> In my opinion, the problems with plat are:
>>>>> 1) The user interface is a pain in the butt and generally discouraging.
>>>>> 2) The software depends on a Windows platform and even worse direct
>>>>> database connections from the client.
>>>>>
>>>>> 1) In most places when you want to alter something like customer data
>>>>> you have to click on the field to edit  from a table and then go to the 
>>>>> top
>>>>> to make the change in something that is like an address bar… of course you
>>>>> can get used to this but Plat is full of non-user friendly quirks like
>>>>> this.  It reminds me of what it feels like to go back and use Windows 95 
>>>>> or
>>>>> Windows 3.1 when I am used to modern operating systems.  The system feels
>>>>> almost like directly editing a database except that the software does
>>>>> enforce logical edits so it is not nearly as dangerous as direct database
>>>>> minupulation.
>>>>>
>>>>> 2) If you want to run a good highly available platform then you will
>>>>> be spending a lot on software licensing with Microsoft.  What is the going
>>>>> rate for a MSSQL cluster now of days?  Of course you can throw this on old
>>>>> rusty crusty in a closet and run the free version of MSSQL but we are
>>>>> carriers not hacks right?  Also you are depending on ODBC database
>>>>> connections between your clients and the server.  Opening direct database
>>>>> connections to my billing server gives me the creeps even if it is only
>>>>> open to a network under my administration.  I’m a fan of local host db
>>>>> access only except for database peers.  I would really like to see ISP
>>>>> billing software be web based using standard https protocols and having no
>>>>> client side dependencies like odbc configurations and client executables.
>>>>> Try using Plat on a tablet… I don’t want my billing platform holding back
>>>>> my ability to creatively design my installation process…
>>>>>
>>>>>
>>>>> I feel like I am ragging on Plat… maybe I am a bit but I want to
>>>>> underscore their support.  They are truly exceptional to work with and you
>>>>> can rely on their platform.  Just don’t expect to enjoy using it.  If you
>>>>> like function over form then you may be a perfect match for Plat… I just
>>>>> wish they would do some magic to address the above two complaints.
>>>>>
>>>>> My recommendation to them is to become database & OS agnostic (at
>>>>> least MySQL or MSSQL and run on Apache) and to make the client interface 
>>>>> be
>>>>> 100% standards compliment browser based.  I suspect if they don’t do this
>>>>> they will find themselves with a EOL product in the next few years.
>>>>>
>>>>> Right now there are really good options emerging like WaveApps.  Wave
>>>>> offers free billing including credit card processing at fair rates.  They
>>>>> don’t fit perfectly with an ISP (yet) but they are promising an API which
>>>>> means that a good solutions provider can crank out an integrations 
>>>>> solution
>>>>> with Wave for front end billing.  I am also super excited to see what 
>>>>> Sonar
>>>>> has to offer.  I hope their offer is solid and we have a glorious 
>>>>> solution…
>>>>>
>>>>>
>>>>> At any rate I am waiting with bated breath to see where this lands
>>>>> over the next few months.
>>>>>
>>>>> Sincerely,
>>>>> Joshaven Potter
>>>>> MTCNA, MTCRE, MTCWE, MTCTCE, UACA
>>>>> Google Hangouts: yourt...@gmail.com
>>>>> Cell & SMS: 1-517-607-9370
>>>>> supp...@joshaven.com
>>>>>
>>>>>
>>>>>
>>>>> On Dec 7, 2015, at 9:47 AM, Chuck Hogg <ch...@shelbybb.com> wrote:
>>>>>
>>>>> I can setup Platypus for billing only in less than an hour, including
>>>>> setting up plans/rates/services/importing customers.
>>>>>
>>>>> Regards,
>>>>> Chuck
>>>>>
>>>>> On Sat, Dec 5, 2015 at 3:42 PM, Josh Luthman <
>>>>> <j...@imaginenetworksllc.com>j...@imaginenetworksllc.com> wrote:
>>>>>
>>>>>> That get's to be a little in depth and probably a loaded
>>>>>> question...but I know when we moved to Powercode the old team that wasn't
>>>>>> very good had it done in one afternoon.  This was from Quickbooks.
>>>>>>
>>>>>>
>>>>>> Josh Luthman
>>>>>> Office: 937-552-2340
>>>>>> Direct: 937-552-2343
>>>>>> 1100 Wayne St
>>>>>> Suite 1337
>>>>>> Troy, OH 45373
>>>>>>
>>>>>> On Sat, Dec 5, 2015 at 3:37 PM, Ken Hohhof < <af...@kwisp.com>
>>>>>> af...@kwisp.com> wrote:
>>>>>>
>>>>>>> Are you including database conversion?  Items, customers, current
>>>>>>> balances, recurring billing, credit cards, etc.
>>>>>>>
>>>>>>> Then there’s setting up the online customer payment portal.
>>>>>>> Especially if customers already had online accounts.  And you need to 
>>>>>>> hook
>>>>>>> it into your merchant account, put your logo on it, test it, etc.
>>>>>>>
>>>>>>>
>>>>>>> *From:* Josh Luthman <j...@imaginenetworksllc.com>
>>>>>>> *Sent:* Saturday, December 05, 2015 2:24 PM
>>>>>>> *To:* <af@afmug.com>af@afmug.com
>>>>>>> *Subject:* Re: [AFMUG] Need new billing solution asap!!!
>>>>>>>
>>>>>>> I'm simply saying 2 days is a long time to setup a billing system.
>>>>>>> For someone that wants it running "immediately" 2 days is a LONG time.
>>>>>>>
>>>>>>>
>>>>>>> Josh Luthman
>>>>>>> Office: 937-552-2340
>>>>>>> Direct: 937-552-2343
>>>>>>> 1100 Wayne St
>>>>>>> Suite 1337
>>>>>>> Troy, OH 45373
>>>>>>>
>>>>>>> On Sat, Dec 5, 2015 at 3:22 PM, Philip Rankin <
>>>>>>> <wireless...@gmail.com>wireless...@gmail.com> wrote:
>>>>>>>
>>>>>>>> Hey, I'm not in this for an argument.  I am just offering to help a
>>>>>>>> guy out if I can.  I'll bow out of this conversation.
>>>>>>>> On Dec 5, 2015 1:37 PM, "Josh Luthman" <
>>>>>>>> <j...@imaginenetworksllc.com>j...@imaginenetworksllc.com> wrote:
>>>>>>>>
>>>>>>>>> Two days???  Powercode takes like an hour.
>>>>>>>>>
>>>>>>>>>
>>>>>>>>> Josh Luthman
>>>>>>>>> Office: 937-552-2340
>>>>>>>>> Direct: 937-552-2343
>>>>>>>>> 1100 Wayne St
>>>>>>>>> Suite 1337
>>>>>>>>> Troy, OH 45373
>>>>>>>>>
>>>>>>>>> On Sat, Dec 5, 2015 at 2:34 PM, Philip Rankin <
>>>>>>>>> <wireless...@gmail.com>wireless...@gmail.com> wrote:
>>>>>>>>>
>>>>>>>>>> Guys, I am still a major believer in Tucows Platypus.  Brett, I
>>>>>>>>>> could have you up and running with Plat in under 2 days as long as 
>>>>>>>>>> you can
>>>>>>>>>> answer speed and pricing questions as I ask them.  And all I would 
>>>>>>>>>> need is
>>>>>>>>>> remote access to a Windows 7 computer.  Let me know if you are 
>>>>>>>>>> interested.
>>>>>>>>>> Most of the training can be done remotely in less than a day, too.
>>>>>>>>>>
>>>>>>>>>> On Sat, Dec 5, 2015 at 12:55 AM, Simon Westlake <
>>>>>>>>>> <simon@sonar.software>simon@sonar.software> wrote:
>>>>>>>>>>
>>>>>>>>>>> I think it is still pretty early on.
>>>>>>>>>>>
>>>>>>>>>>> On 12/4/2015 6:22 PM, Chuck Hogg wrote:
>>>>>>>>>>>
>>>>>>>>>>> So I guess it does that...lol.  I wasn't really expecting it to
>>>>>>>>>>> be like that.
>>>>>>>>>>>
>>>>>>>>>>> It's not very baked ?  or am I missing something?
>>>>>>>>>>>
>>>>>>>>>>> Regards,
>>>>>>>>>>> Chuck
>>>>>>>>>>>
>>>>>>>>>>> On Fri, Dec 4, 2015 at 7:07 PM, Chuck Hogg <
>>>>>>>>>>> <ch...@shelbybb.com>ch...@shelbybb.com> wrote:
>>>>>>>>>>>
>>>>>>>>>>>> I meant for the admin side?
>>>>>>>>>>>>
>>>>>>>>>>>> Regards,
>>>>>>>>>>>> Chuck
>>>>>>>>>>>>
>>>>>>>>>>>> On Fri, Dec 4, 2015 at 4:27 PM, Faisal Imtiaz <
>>>>>>>>>>>> <fai...@snappytelecom.net>fai...@snappytelecom.net> wrote:
>>>>>>>>>>>>
>>>>>>>>>>>>> Just guessing....
>>>>>>>>>>>>>
>>>>>>>>>>>>> Drop down on top right, select signup/create account !
>>>>>>>>>>>>>
>>>>>>>>>>>>> :)
>>>>>>>>>>>>>
>>>>>>>>>>>>> Faisal Imtiaz
>>>>>>>>>>>>> Snappy Internet & Telecom
>>>>>>>>>>>>> 7266 SW 48 Street
>>>>>>>>>>>>> Miami, FL 33155
>>>>>>>>>>>>> Tel: 305 663 5518 x 232 <305%20663%205518%20x%20232>
>>>>>>>>>>>>>
>>>>>>>>>>>>> Help-desk: (305)663-5518 Option 2 or Email:
>>>>>>>>>>>>> <supp...@snappytelecom.net>supp...@snappytelecom.net
>>>>>>>>>>>>>
>>>>>>>>>>>>> ------------------------------
>>>>>>>>>>>>>
>>>>>>>>>>>>> *From: *"Chuck Hogg" < <ch...@shelbybb.com>ch...@shelbybb.com>
>>>>>>>>>>>>> *To: * <af@afmug.com>af@afmug.com
>>>>>>>>>>>>> *Sent: *Friday, December 4, 2015 4:25:07 PM
>>>>>>>>>>>>> *Subject: *Re: [AFMUG] Need new billing solution asap!!!
>>>>>>>>>>>>>
>>>>>>>>>>>>> Anyone know how to login to his demo?
>>>>>>>>>>>>>
>>>>>>>>>>>>> Regards,
>>>>>>>>>>>>> Chuck
>>>>>>>>>>>>>
>>>>>>>>>>>>> On Fri, Dec 4, 2015 at 11:28 AM, Simon Westlake <
>>>>>>>>>>>>> <simon@sonar.software>simon@sonar.software> wrote:
>>>>>>>>>>>>>
>>>>>>>>>>>>>> <https://github.com/spencerlambert/wisp-central-control>
>>>>>>>>>>>>>> https://github.com/spencerlambert/wisp-central-control
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On 12/4/2015 10:08 AM, Jeremy wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> Isn't Spencer Lambert's web front-end free?  Last time I saw
>>>>>>>>>>>>>> him at Animal Farm he was touting it and said he would help with 
>>>>>>>>>>>>>> setup and
>>>>>>>>>>>>>> customization at a flat rate of $100/hr.  He is located in Utah, 
>>>>>>>>>>>>>> also.  If
>>>>>>>>>>>>>> you want something cheap or free that may be an option.  It 
>>>>>>>>>>>>>> would probably
>>>>>>>>>>>>>> be worth contacting him.  I recommend Powercode.
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> On Fri, Dec 4, 2015 at 8:58 AM, Craig Schmaderer <
>>>>>>>>>>>>>> <cr...@skywaveconnect.com>cr...@skywaveconnect.com> wrote:
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I've been looking at <https://www.whmcs.com/>
>>>>>>>>>>>>>>> https://www.whmcs.com/
>>>>>>>>>>>>>>> I have a friend that uses it for his ventrillo voice
>>>>>>>>>>>>>>> business and it does auto billing and ticketing and is cheap.  
>>>>>>>>>>>>>>> I think you
>>>>>>>>>>>>>>> can get a hosted solution if you don't want to install it.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Craig schmaderer
>>>>>>>>>>>>>>> Skywave Wireless, Inc.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Fri, Dec 4, 2015 at 7:41 AM -0800, "Brett A Mansfield" <
>>>>>>>>>>>>>>> <li...@silverlakeinternet.com>li...@silverlakeinternet.com>
>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Here is what I've always said about quality, cheap and fast.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> You can only pick two. You will never have all three.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> For this I need fast and quality. Cheap is relative in this
>>>>>>>>>>>>>>> case. I don't have a lot of customers so the $200/mo min that 
>>>>>>>>>>>>>>> visp requires
>>>>>>>>>>>>>>> is about $100-150 too much for me. I'm fine with a reasonable 
>>>>>>>>>>>>>>> one time fee,
>>>>>>>>>>>>>>> but it must be reasonable.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I used to use waveapps to just invoice and then customers
>>>>>>>>>>>>>>> could pay using the invoice. But if they didn't get the email 
>>>>>>>>>>>>>>> or lost it,
>>>>>>>>>>>>>>> they couldn't pay their bill.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I appreciate everyone's input on this. I think I'm going
>>>>>>>>>>>>>>> with platypus and pay someone to set it up.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> I like powercode, I just cannot justify the initial cost for
>>>>>>>>>>>>>>> my small size operation.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Thank you,
>>>>>>>>>>>>>>> Brett A Mansfield
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> On Dec 4, 2015, at 7:47 AM, Chris Fabien <
>>>>>>>>>>>>>>> <ch...@lakenetmi.com>ch...@lakenetmi.com> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> Good, cheap,  and fast? You know what they say about that.
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>> We are reasonably happy with Powercode. Few gripes but it
>>>>>>>>>>>>>>> has never double or triple charged our customers.
>>>>>>>>>>>>>>> On Dec 4, 2015 1:35 AM, "Brett A Mansfield" <
>>>>>>>>>>>>>>> <li...@silverlakeinternet.com>li...@silverlakeinternet.com>
>>>>>>>>>>>>>>> wrote:
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I'm looking for a good billing solution that is cheap and I
>>>>>>>>>>>>>>>> can have up in running immediately.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I've had far too many issues with my current billing system.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I need something turnkey and cheap. My WISP is a fairly
>>>>>>>>>>>>>>>> small operation.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> I am not willing to pay per sub, especially if there is a
>>>>>>>>>>>>>>>> minimum like visp. I don't want to buy any new hardware. I 
>>>>>>>>>>>>>>>> looked at
>>>>>>>>>>>>>>>> platypus, but it cannot be deployed easily or quickly. I 
>>>>>>>>>>>>>>>> looked at
>>>>>>>>>>>>>>>> powercode, but I don't want to buy any new hardware.
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Is there anything out there that might fit my needs? Or
>>>>>>>>>>>>>>>> should I just go back to manual invoicing with quickbooks?
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>> Thank you,
>>>>>>>>>>>>>>>> Brett A Mansfield
>>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>> --
>>>>>>>>>>>>>> Simon Westlake
>>>>>>>>>>>>>> Skype: Simon_Sonar
>>>>>>>>>>>>>> Email: simon@sonar.software
>>>>>>>>>>>>>> Phone: (702) 447-1247
>>>>>>>>>>>>>> ---------------------------
>>>>>>>>>>>>>> Sonar Software Inc
>>>>>>>>>>>>>> The next generation of ISP billing and OSShttps://sonar.software
>>>>>>>>>>>>>>
>>>>>>>>>>>>>>
>>>>>>>>>>>>>
>>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>> --
>>>>>>>>>>> Simon Westlake
>>>>>>>>>>> Skype: Simon_Sonar
>>>>>>>>>>> Email: simon@sonar.software
>>>>>>>>>>> Phone: (702) 447-1247
>>>>>>>>>>> ---------------------------
>>>>>>>>>>> Sonar Software Inc
>>>>>>>>>>> The next generation of ISP billing and OSShttps://sonar.software
>>>>>>>>>>>
>>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>>
>>>>>>>>>> --
>>>>>>>>>> Philip J. Rankin
>>>>>>>>>> Wireless Telecommunications Services
>>>>>>>>>> PO Box 24
>>>>>>>>>> Pittsburg, KS  66762
>>>>>>>>>>
>>>>>>>>>
>>>>>>>>>
>>>>>>>>
>>>>>>>
>>>>>>
>>>>>>
>>>>>
>>>>>
>>>>>
>>>>>
>>>>
>>>
>
>
> --
> Darin Steffl
> Minnesota WiFi
> www.mnwifi.com
> 507-634-WiFi
> <http://www.facebook.com/minnesotawifi> Like us on Facebook
> <http://www.facebook.com/minnesotawifi>
>
>

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