Or automotive grade.  

From: Ken Hohhof 
Sent: Thursday, January 21, 2016 9:15 AM
To: af@afmug.com 
Subject: Re: [AFMUG] To Cambium With Love - Replace the bad ePMP units.

Or here’s a thought:  pay the money for industrial temperature range parts!

From: Adam Moffett 
Sent: Thursday, January 21, 2016 10:08 AM
To: af@afmug.com 
Subject: Re: [AFMUG] To Cambium With Love - Replace the bad ePMP units.

They have said there's a resistive heater.  I heard it in ePMP training in 
Albany and I've seen it stated on this list.

If I remember correctly (I might not), they wanted the CPU to hit a certain 
temp before starting up.  If it was too cold you'd see a delay in startup of up 
to 2 minutes while waiting for this heater to bring the CPU up to temp.  I've 
never actually observed the delay, so I guess they're talking about Alaska 
cold, not NY cold.



On 1/21/2016 10:47 AM, Forrest Christian (List Account) wrote:

  I looked at the high resolution photos on the FCC site and didn't see 
anything obvious.  Now I've got the one I have on the bench out of the case, I 
still don't see anything obvious heater-wise, but again I'm not going to pop 
the shields off the board (requiring desoldering), to be 100% sure...   


  On Thu, Jan 21, 2016 at 8:30 AM, Steve D <bigd...@gmail.com> wrote:

    Just throwing this out there, but don't the epmp's have a small heater in 
them that could be turning on when it's cold, drawing additional power?  I 
recall it was supposed to pre-heat components to avoid freezeup on first boot 
but I can't recall if that's the only time they run or not. 

    -Steve D

    On Thu, Jan 21, 2016 at 1:44 AM, Forrest Christian (List Account) 
<li...@packetflux.com> wrote:

      I do want to clarify one item:


      This is not necessarily related to the cambium DRAM issue.   I don't want 
to claim that problem, since this isn't the same thing.   This is more of an 
issue where you have ePMP's which seem to start having power-related issues.   
If moving to a 30V brick makes your problem go away, then the issue I describe 
below probably is your issue.  If moving to a higher voltage doesn't fix the 
issue then this probably doesn't relate to your issue.  Regardless, it is my 
intent to recommend that my customers move to 48V as soon as I confirm that 
this seems to fix at least a decent number of the problems without causing 
others.


      Unfortunately this might be a case of the cold weather aggravating two 
separate issues (or for that matter, the cold weather causing increased current 
consumption in the ePMP, which then requires a higher voltage to operate 
correctly).


      -forrest


      On Thu, Jan 21, 2016 at 12:43 AM, Forrest Christian (List Account) 
<li...@packetflux.com> wrote:

        A bit of an update from the PacketFlux side.


        Late this afternoon I received a ticket from Tyson in relation to these 
issues.  In particular, sync from a PacketFlux SyncInjector dropping off on an 
ePMP when it's cold.  I have spent a bit of time this evening investigating 
this issue.  The following is a summary of what I found.  It's a bit 
long-winded so that those experiencing the problems can understand my current 
working theory and help me figure out if this is the case.


        WARNING:  The following is based on a limited amount of testing with a 
single ePMP with no traffic and no clients and on a bench.   This is likely the 
best case scenario.  The field is only going to be worse.


        The setup is as follows:


        ePMP 1000 GPS AP, with no GPS hockey puck attached, connected to a 
Gigabit Syncinjector (Rev H and Rev I - I have a special one with a port of 
each 'type' ;-) ).   I am powering the injector with a variable power supply so 
I can vary the voltages in.  The AP is connected to the Injector with ~100m of 
CAT5 cable.   The Antenna connectors have terminators on them, the AP is in 
transmit mode, but isn't passing any traffic since there are no clients.


        When feeding the injector with 24V, I get about 23V at the AP.   This 
is pretty consistent with what I would expect in this situation.   The AP seems 
to work fine, at least on the bench and without doing any real work.   However, 
as the voltage drops, things start to get weird:


        At around 22V in, (21V at the AP), Sync becomes flaky.  This is 
consistent on both H and I version ports on the injector.    Sometimes it 
works, sometimes it doesn't.   Note that 22V is the bottom of the rated voltage 
inputs for the ePMP.


        At around 20.5V in (19.5V at the AP), the radio just turns off.   It 
won't turn back on until around 22V.   


        Now here's where some total speculation comes to play.   On the bench, 
this unit is drawing around 3W.  Let's assume that under load, and when 
temperatures are cold, this unit draws closer to 6W.  This would double the 
current, and quadruple the voltage drop.  Now, assume 24V in, this puts you at 
around 20V in at the AP, which is about the turnoff point.   Remember this is 
on 100m of wire, and a total speculation about a the power draw of a cold, 
under load AP.  But the point is valid, regardless of the cause - if the 
circuit resistance when combined with the power load causes a low enough 
voltage at the AP, weird things will happen.  And since weird things seem to 
start to happen around 22V, there just isn't much headroom at 24V.   


        This explains why things work well at 30V.


        For those who are having this problem I'd recommend trying increasing 
the voltage into the SyncInjector.   The Revision H injectors can safely handle 
up to around 56V or so.   Assuming all of the radios on an injector are either 
ePMP or the newer 450i's, using 56V into a SyncInjector is perfectly acceptable 
and the ePMP's are rated up to 56V as well.


        So the summary:   Try a 48VDC voltage source instead of 24V and see 
what happens.   


        -forrest



           













        On Wed, Jan 20, 2016 at 11:00 AM, Tyson Burris @ Internet 
Communications Inc <t...@franklinisp.net> wrote:

          Hello Cambium,



          At the MidWest-IX launch party last night, several of us Indiana 
WISPs compared notes on the ‘cold weather’ problems we are seeing with ePMPs.  
It was very interesting to learn we are experience identical problems across 
the spectrum. 

          We all understand this is a DRAM issue with certain units you have 
identified.  We also understand the firmware RC that has been made available to 
fix this short term.

          The bottom line is we are very frustrated and grow tired of dealing 
with it.  



          Our concern is simple.  If your software fix ‘degrades’ the 
performance of the product or triggers other issues, as it has been suggested, 
we would prefer a full recall and replacement program immediately.



          If the suggestion that the fix will degrade the product performance 
is inaccurate and not cause other issues, I would like for this to be made 
public.  



          Thank you,



          Tyson Burris, President 
          Internet Communications Inc. 
          739 Commerce Dr. 
          Franklin, IN 46131 
            
          317-738-0320 Daytime # 
          317-412-1540 Cell/Direct # 
          Online: www.surfici.net 





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        -- 

              Forrest Christian CEO, PacketFlux Technologies, Inc.

              Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 
59602
              forre...@imach.com | http://www.packetflux.com

                 






      -- 

            Forrest Christian CEO, PacketFlux Technologies, Inc.

            Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
            forre...@imach.com | http://www.packetflux.com

               







  -- 

        Forrest Christian CEO, PacketFlux Technologies, Inc.

        Tel: 406-449-3345 | Address: 3577 Countryside Road, Helena, MT 59602
        forre...@imach.com | http://www.packetflux.com

           




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