Darin, What your monthly price?
Best regards, Brandon Yuchasz GogebicRange.net www.gogebicrange.net <http://www.gogebicrange.net/> From: Af [mailto:af-boun...@afmug.com] On Behalf Of Darin Steffl Sent: Wednesday, June 01, 2016 8:18 PM To: af@afmug.com Subject: Re: [AFMUG] Pricing for Managed Customer Routers? It is correct that users call us anyway even if it is their own router. So we might as well get paid for it. Since we added managed router service, we've sold over 100 new users on it so we've increased monthly revenue by over $1,000 per month. The best part is that the customers who have it, we've only gotten one phone call and it was to change the wireless password. Instead of telling them to call the manufacturer or read the manual, we just logged into CnMaestro and changed the password in one minute and the call was over. The routers are reliable and just work and we make money off it now and receive less phone calls than telling the customer to buy their own router. The ones that do buy their own instead of our managed service, we just tell them we can't help at all and that their internet is working fine. On Wed, Jun 1, 2016 at 5:55 PM, Tyler Treat <tyler.tr...@cornbelttech.com> wrote: I think the key takeaway is that they're going to make that call anyways. You might as well get *something* out of the deal besides a nightmarish opinion of the caller. ___________________________ Mangled by my iPhone. ___________________________ Tyler Treat Corn Belt Technologies, Inc. tyler.tr...@cornbelttech.com ___________________________ On Jun 1, 2016, at 5:49 PM, Eric Kuhnke <eric.kuh...@gmail.com> wrote: Hello ISP, it's 3 am and I've just purchased a new $40 7" tablet from walmart, when I go to chickswithdicks.com I am not getting the correct type of porno, it's redirecting me to something else, please provide technical support. my nightmare On Wed, Jun 1, 2016 at 3:41 PM, Sean Heskett <af...@zirkel.us> wrote: "managed wifi" means they can call us at anytime for help with anything they need their router to do. wifi password, parental controls, port forwarding etc. we receive exactly zero calls per month from our clients that have our calix gigacenter 844E :-) -Sean On Wed, Jun 1, 2016 at 1:29 PM, That One Guy /sarcasm <thatoneguyst...@gmail.com> wrote: what does managed wifi consist of? We opted not to do anything with the free wireless we give out beyond shutting it off if they have problems. Too many customers who want the equipment installed in their basement and coverage to their detached garage, inside their refrigerator, up in the attic, through 7 walls and a TV.... no thank you On Wed, Jun 1, 2016 at 2:26 PM, Sean Heskett <af...@zirkel.us> wrote: we charge a $99 "setup fee" for our "managed wifi service" which costs $12/mo. the router remains our property and we replace it if need be. At that price i expected the take rate to be lower than what it is (we priced it high so that we could run specials ;-) but we've been very pleased with the take rate. On Wed, Jun 1, 2016 at 10:56 AM, Christopher Gray <cg...@graytechsoftware.com> wrote: All this looking cnPilot and GigaCenter has me thinking about pricing models for managed customer routers... What pricing models are others using for the R200/R201/844E managed home routers? Do you sell the customer the router, lease it, just give it, charge for management, sell it without management, etc? [During a promotional time, I have been using the R200 and sell it to new customers for $50 (at a loss to help adoption). Then, I don't charge for remote management. I've been pretty pleased, but I'm debating whether to sell the router (since it requires convincing the customer) or just including it. Also, I want to start charging for management, but I'm not sure what a reasonable rate is. I recognize it will vary by area, but I'm looking for some ballpark numbers.] Thank you, Chris -- If you only see yourself as part of the team but you don't see your team as part of yourself you have already failed as part of the team. -- Darin Steffl Minnesota WiFi www.mnwifi.com <http://www.mnwifi.com/> 507-634-WiFi <http://www.facebook.com/minnesotawifi> Like us on Facebook <http://www.facebook.com/minnesotawifi>
