Yup exactly we support our routers...caveat emptor all others! A lot of people don't want to deal with router manufacturers etc.
-Sean On Wednesday, June 1, 2016, Darin Steffl <darin.ste...@mnwifi.com> wrote: > It is correct that users call us anyway even if it is their own router. So > we might as well get paid for it. Since we added managed router service, > we've sold over 100 new users on it so we've increased monthly revenue by > over $1,000 per month. The best part is that the customers who have it, > we've only gotten one phone call and it was to change the wireless password. > > Instead of telling them to call the manufacturer or read the manual, we > just logged into CnMaestro and changed the password in one minute and the > call was over. The routers are reliable and just work and we make money off > it now and receive less phone calls than telling the customer to buy their > own router. The ones that do buy their own instead of our managed service, > we just tell them we can't help at all and that their internet is working > fine. > > > > On Wed, Jun 1, 2016 at 5:55 PM, Tyler Treat <tyler.tr...@cornbelttech.com > <javascript:_e(%7B%7D,'cvml','tyler.tr...@cornbelttech.com');>> wrote: > >> I think the key takeaway is that they're going to make that call >> anyways. You might as well get *something* out of the deal besides a >> nightmarish opinion of the caller. >> >> ___________________________ >> Mangled by my iPhone. >> ___________________________ >> Tyler Treat >> Corn Belt Technologies, Inc. >> >> tyler.tr...@cornbelttech.com >> <javascript:_e(%7B%7D,'cvml','tyler.tr...@cornbelttech.com');> >> ___________________________ >> >> >> On Jun 1, 2016, at 5:49 PM, Eric Kuhnke <eric.kuh...@gmail.com >> <javascript:_e(%7B%7D,'cvml','eric.kuh...@gmail.com');>> wrote: >> >> Hello ISP, it's 3 am and I've just purchased a new $40 7" tablet from >> walmart, when I go to chickswithdicks.com I am not getting the correct >> type of porno, it's redirecting me to something else, please provide >> technical support. >> >> my nightmare >> >> On Wed, Jun 1, 2016 at 3:41 PM, Sean Heskett <af...@zirkel.us >> <javascript:_e(%7B%7D,'cvml','af...@zirkel.us');>> wrote: >> >>> "managed wifi" means they can call us at anytime for help with anything >>> they need their router to do. wifi password, parental controls, port >>> forwarding etc. >>> >>> we receive exactly zero calls per month from our clients that have our >>> calix gigacenter 844E :-) >>> >>> -Sean >>> >>> >>> On Wed, Jun 1, 2016 at 1:29 PM, That One Guy /sarcasm < >>> thatoneguyst...@gmail.com >>> <javascript:_e(%7B%7D,'cvml','thatoneguyst...@gmail.com');>> wrote: >>> >>>> what does managed wifi consist of? >>>> >>>> We opted not to do anything with the free wireless we give out beyond >>>> shutting it off if they have problems. Too many customers who want the >>>> equipment installed in their basement and coverage to their detached >>>> garage, inside their refrigerator, up in the attic, through 7 walls and a >>>> TV.... no thank you >>>> >>>> On Wed, Jun 1, 2016 at 2:26 PM, Sean Heskett <af...@zirkel.us >>>> <javascript:_e(%7B%7D,'cvml','af...@zirkel.us');>> wrote: >>>> >>>>> we charge a $99 "setup fee" for our "managed wifi service" which costs >>>>> $12/mo. >>>>> >>>>> the router remains our property and we replace it if need be. >>>>> >>>>> At that price i expected the take rate to be lower than what it is (we >>>>> priced it high so that we could run specials ;-) but we've been very >>>>> pleased with the take rate. >>>>> >>>>> On Wed, Jun 1, 2016 at 10:56 AM, Christopher Gray < >>>>> cg...@graytechsoftware.com >>>>> <javascript:_e(%7B%7D,'cvml','cg...@graytechsoftware.com');>> wrote: >>>>> >>>>>> All this looking cnPilot and GigaCenter has me thinking about pricing >>>>>> models for managed customer routers... >>>>>> >>>>>> What pricing models are others using for the R200/R201/844E managed >>>>>> home routers? Do you sell the customer the router, lease it, just give >>>>>> it, >>>>>> charge for management, sell it without management, etc? >>>>>> >>>>>> >>>>>> [During a promotional time, I have been using the R200 and sell it to >>>>>> new customers for $50 (at a loss to help adoption). Then, I don't charge >>>>>> for remote management. I've been pretty pleased, but I'm debating whether >>>>>> to sell the router (since it requires convincing the customer) or just >>>>>> including it. Also, I want to start charging for management, but I'm not >>>>>> sure what a reasonable rate is. I recognize it will vary by area, but I'm >>>>>> looking for some ballpark numbers.] >>>>>> >>>>>> Thank you, >>>>>> Chris >>>>>> >>>>> >>>>> >>>> >>>> >>>> -- >>>> If you only see yourself as part of the team but you don't see your >>>> team as part of yourself you have already failed as part of the team. >>>> >>> >>> >> > > > -- > Darin Steffl > Minnesota WiFi > www.mnwifi.com > 507-634-WiFi > <http://www.facebook.com/minnesotawifi> Like us on Facebook > <http://www.facebook.com/minnesotawifi> >
