youre getting 72 of those calls a day? you might want to start training your customers
On Fri, Apr 27, 2018 at 3:23 PM, Matt Hoppes < mattli...@rivervalleyinternet.net> wrote: > Here's another $7 that would have gone down the drain... just got this > call: > > "Is my Internet on? I can't make phone calls with my phone and it wasn't > working on the WiFi at work today". > > Ummmmm, that has absolutely nothing to do with your Internet through us, > you'll need to contact StraightTalk. Your modem and router are up and > on-line. > > On 4/27/18 4:18 PM, Mike Hammett wrote: > >> I pay ServerPlus to do it for me. Easy Peasy. >> >> >> >> ----- >> Mike Hammett >> Intelligent Computing Solutions <http://www.ics-il.com/> >> <https://www.facebook.com/ICSIL><https://plus.google.com/+In >> telligentComputingSolutionsDeKalb><https://www.linkedin.com/ >> company/intelligent-computing-solutions><https://twitter.com/ICSIL> >> Midwest Internet Exchange <http://www.midwest-ix.com/> >> <https://www.facebook.com/mdwestix><https://www.linkedin. >> com/company/midwest-internet-exchange><https://twitter.com/mdwestix> >> The Brothers WISP <http://www.thebrotherswisp.com/> >> <https://www.facebook.com/thebrotherswisp> >> >> >> <https://www.youtube.com/channel/UCXSdfxQv7SpoRQYNyLwntZg> >> ------------------------------------------------------------------------ >> *From: *"Matt" <matt.mailingli...@gmail.com> >> *To: *af@afmug.com >> *Sent: *Wednesday, April 25, 2018 6:39:31 PM >> *Subject: *[AFMUG] After Hours Tech Support >> >> How or what do you pay an employee to either answer phone calls or >> return voicemails after hours or on weekends? >> >>
