I think you've spent more time trying to avoid it than problems you'd have once 
doing it. 




----- 
Mike Hammett 
Intelligent Computing Solutions 

Midwest Internet Exchange 

The Brothers WISP 




----- Original Message -----

From: "Matt Hoppes" <mattli...@rivervalleyinternet.net> 
To: af@afmug.com, "Steve Jones" <thatoneguyst...@gmail.com> 
Sent: Friday, April 27, 2018 3:41:14 PM 
Subject: Re: [AFMUG] After Hours Tech Support 

No not 72... but we get those, the vendor looking for someone, someone 
called earlier wanting to get service. 

You can only hold hands so much. 

On 4/27/18 4:27 PM, Steve Jones wrote: 
> youre getting 72 of those calls a day? you might want to start training 
> your customers 
> 
> 
> On Fri, Apr 27, 2018 at 3:23 PM, Matt Hoppes 
> <mattli...@rivervalleyinternet.net 
> <mailto:mattli...@rivervalleyinternet.net>> wrote: 
> 
> Here's another $7 that would have gone down the drain... just got 
> this call: 
> 
> "Is my Internet on? I can't make phone calls with my phone and it 
> wasn't working on the WiFi at work today". 
> 
> Ummmmm, that has absolutely nothing to do with your Internet through 
> us, you'll need to contact StraightTalk. Your modem and router are 
> up and on-line. 
> 
> On 4/27/18 4:18 PM, Mike Hammett wrote: 
> 
> I pay ServerPlus to do it for me. Easy Peasy. 
> 
> 
> 
> ----- 
> Mike Hammett 
> Intelligent Computing Solutions <http://www.ics-il.com/> 
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>  
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> ------------------------------------------------------------------------ 
> *From: *"Matt" <matt.mailingli...@gmail.com 
> <mailto:matt.mailingli...@gmail.com>> 
> *To: *af@afmug.com <mailto:af@afmug.com> 
> *Sent: *Wednesday, April 25, 2018 6:39:31 PM 
> *Subject: *[AFMUG] After Hours Tech Support 
> 
> How or what do you pay an employee to either answer phone calls or 
> return voicemails after hours or on weekends? 
> 
> 

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