Hmm, maybe that was the same lady named Dana who yesterday properly
canceled one of my two orders that arose from a server glitch at
Brightstar.

On Dec 11, 5:11 pm, cyntacks <[EMAIL PROTECTED]> wrote:
> Hey guys,
>
> Just an FYI, I called Brightstar yesterday to inquire on my order.
> After calling a boatload of times and receiving the "Sorry we missed
> your call..." message, I was able to get a human on the phone. The
> woman who answered (who was EXTREMELY nice btw) explained that has
> heard there may be issues with the "shipping emails" as others have
> contacted her regarding not recieving them. But, she also explained
> that the order process can take 3 days or so to physically ship. She
> went as far as to tell me what order number they were currently
> processing and where my order fell in the list. Lastly, she explained
> she is the ONLY one taking calls for Android, hence the near
> impossibility to get through on the phone...
>
> With that said, this doesn't answer the "disappearing order" question,
> but the rep. at Brightstar was really helpful.
>
> Kevin

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