Same problem here. I placed an order, but the order doesn't appear on
the Brightstar tracking page. It says that no orders have been placed.
I have sent 3 emails to [email protected] but not received
any useful replies. Anybody here knows how long it will take the
phones to ship?

I am relying on somebody to bring the phone from the US to India for
me ... and in fact I paid extra shipping to ensure it reaches in time.
In case, they delay shipping too much, I would rather cancel the order
because then I can't get the phone brought to India for me, but the
customer services hasn't even replied. Anybody here can help?

Thanks, Krishna.
[email protected]

melp wrote:
> I have the same issue. I placed an order twice on 8 Dec and got the
> confirming email. Both times my credit card was charged(!) but my
> orders disappeared off the tracking page.
>
> Customer service is non-existent. Repeated emails have not received
> any replies and I have tried calling their number during their stated
> operating hours but always get a recorded message that says they are
> closed or serving someone else.
>
> Any google employees care to comment?
>
>
> On Dec 9, 9:33�pm, Logan <[email protected]> wrote:
> > Does anyone know more about this company, I placed an order and all I
> > got was an e-mail confirming my order but no way to check shipping
> > status, etc. Are these phones actually shipping now?
> >
> > On Dec 8, 2:49�pm, Pastymage <[email protected]> wrote:
> >
> > > � Does anyone have a more detailed FAQ than the text 
> > > onhttp://android.brightstarcorp.com/?�My main concern is that GPS is
> > > not listed anywhere in the hardware features - does it actually
> > > support GPS, or not?
> >
> > > � Aside from that, I'm unclear on how the 3G bands work - what would
> > > the actual bandwidth of this device be on AT&T, for example?
> >
> > > -Dave

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