Having worked with the CMDB for some years, I can tell you that the biggest obstacles to a successful rollout are having access to system data and the quality of that data. That's where 80% of the work will be.
Rick Cook On Oct 5, 2017 16:07, "Jason Miller" <jason.mil...@gmail.com> wrote: > ** > I think there are two things to look at here. There is the the tool and > how to use it, but using an AM system is such an uphill battle if you don't > have process and dedicated staff to make AM work. If your organization > doesn't have solid AM practices/policy/procedures, that is probably the > best place to focus before training on the tool > > I have seen a number of places that seem to think a AM/CMDB system brings > some kind of magic that alleviates all the hard work. I have seen these > places fail time and time again. > > Jason > > On Thu, Oct 5, 2017 at 9:31 AM, Levi Lippincott <levi.lippinc...@gmail.com > > wrote: > >> ** >> Hello All, >> >> I'm working at a company that is looking to build out and enhance our >> Asset Management and CMDB utilization, potentially adding discovery later. >> >> They are setting aside a training budget and want to train our in house >> staff properly. >> >> What would you all recommend as the best training courses that include >> real world application, certifications, etc. that would effectively use >> those dollars most effectively? >> >> Thanks, >> >> Levi >> _ARSlist: "Where the Answers Are" and have been for 20 years_ > > > _ARSlist: "Where the Answers Are" and have been for 20 years_ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org "Where the Answers Are, and have been for 20 years"