Kevin, I noticed you just answered my first question. Do you know what's the answer to the second one (do I need to use 2 different shared objects in order to transfer data from 7.6 to 9.1)?
> On May 2, 2018, at 2:48 PM, Kevin M Candelaria <ke...@temple.edu> wrote: > > It's definitely compatible with 9.x > I just did a 9.1.00 to 9.1.04 transfer and my config looks like this. Worked > perfectly fine. > > > source_server = > source_tcp = 2020 > source_user = > source_password = > target_server = > target_tcp = 2020 > target_user = > target_password = > target_disabledeletefltr = YES > target_disablemergefltr = YES > target_disableaudit = YES > target_clearallrecords = YES > multipleforms = HPD:Template, \ > HPD:Template Associations, \ > HPD:TemplateCustMapping, \ > HPD:TemplateSPGAssoc, \ > splitsearch = YES > transfertype = SYNCIFNEWER > logfile = AUTO > progressbar = YES > > > > From: ARSList <arslist-boun...@arslist.org> on behalf of Thomas Miskiewicz > <tmisk...@gmail.com> > Sent: Wednesday, May 2, 2018 6:16 AM > To: arslist@arslist.org > Subject: Trouble getting rrrchive to run > > Hi Listers, > > I'm trying to use rrrchive tool (https://rrr.se/cgi/index?pg=chive-doc > <https://rrr.se/cgi/index?pg=chive-doc>) to migrate data from Remedy 7.6.4 to > Remedy 9.1. > > Here's my config file: > rrrchive.cfg > source_server = sourceservername > source_tcp = 1100 > source_user = myusername > source_password = PROMPT > source_form = MyTestForm > target_server = targetservername > target_tcp = 1400 > target_user = myusername > target_password = PROMPT > target_form = MyTestForm > splitsearch = YES > transfertype = SYNCTOTARGET > logfile = AUTO > loglevel = DEBUG > progressbar = YES > > and here's my log: > rrrchive.log > 1 rrrchive: 2018-05-02 11:51:50, type=APP, level=NOTICE, file=rrrchive.cpp, > line=5076 > 2 Program Start: configfile=rrrchive.cfg > 3 rrrchive: 2018-05-02 11:51:50, type=ARS, level=DEBUG, file=rrrchive.cpp, > line=365 > 4 ARSetServerPort(server=sourceservername, tcp=1100, rpc=0) > 5 rrrchive: 2018-05-02 11:51:50, type=ARS, level=DEBUG, file=rrrchive.cpp, > line=365 > 6 ARSetServerPort(server=targetservername, tcp=1400, rpc=0) > 7 rrrchive: 2018-05-02 11:52:06, type=ARS, level=ERROR, file=rrrchive.cpp, > line=389 > 8 ARGetServerInfo(server=targetservername, > AR_SERVER_INFO_DELAY_RECACHE_TIME) > 9 API CALL SEVERITY: AR_RETURN_ERROR, failure, status contains details > 10 ARStatusList: contains 1 messages > 11 Number: ARERR 91 > 12 Message: Cannot open catalog; Message number = 91 > 13 Append: RPC: Unable to receive; Asynchronous event occurred > 14 > 15 rrrchive: 2018-05-02 11:52:06, type=APP, level=NOTICE, file=rrrchive.cpp, > line=5090 > 16 Program End: configfile=rrrchive.cfg, timetorun=0:00:16 > <applewebdata://53FC8FD5-4395-4F14-99C6-1899F2DA105E> > > Questions: > 1. Does the error ARERR 91 mean, that rrrchive is not compatible with Remedy > 9.1? I found here, that it is possible cause of this error: > https://communities.bmc.com/message/133550 > <https://communities.bmc.com/message/133550>: > "A less common cause of this error is running an API program that is > incompatible with the AR System server." > > 2. The rrrchive config installation instruction says: > "Make sure that the following shared objects are in the LD_LIBRARY_PATH. > Copying the included libraries to the installation directory will allways > work." > > My guess is, that in my case the app should use different shared objects for > the source server and different for the target server. > Is it possible to configure it that way? > > Thanks! > > Thomas > >
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