Thank you, Misi! Is there an advanced logging that would help where the problem is?
Thomas > On 2. May 2018, at 15:36, Misi Mladoniczky <m...@rrr.se> wrote: > > Hi, > > No, different server versions work just fine. > > Best Regards - Misi, RRR AB, http://www.rrr.se (ARSList MVP 2011) > > Ask the Remedy Licensing Experts (Best R.O.I. Award at WWRUG10/11/12/13) > * RRR|License - Not enough Remedy licenses? Save money by optimizing. > * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs > Find these products, and many free tools and utilities, at http://rrr.se > > > > > May 2, 2018 2:55 PM, "Thomas Miskiewicz" <tmisk...@gmail.com> wrote: > The thing is we have 7.6.4 on one side and 9.1.4 on the other side. Problem? > > >> On May 2, 2018, at 2:48 PM, Kevin M Candelaria <ke...@temple.edu> wrote: >> It's definitely compatible with 9.x >> I just did a 9.1.00 to 9.1.04 transfer and my config looks like this. Worked >> perfectly fine. >> source_server = >> source_tcp = 2020 >> source_user = >> source_password = >> target_server = >> target_tcp = 2020 >> target_user = >> target_password = >> target_disabledeletefltr = YES >> target_disablemergefltr = YES >> target_disableaudit = YES >> target_clearallrecords = YES >> multipleforms = HPD:Template, \ >> HPD:Template Associations, \ >> HPD:TemplateCustMapping, \ >> HPD:TemplateSPGAssoc, \ >> splitsearch = YES >> transfertype = SYNCIFNEWER >> logfile = AUTO >> progressbar = YES >> From: ARSList <arslist-boun...@arslist.org> on behalf of Thomas Miskiewicz >> <tmisk...@gmail.com> >> Sent: Wednesday, May 2, 2018 6:16 AM >> To: arslist@arslist.org >> Subject: Trouble getting rrrchive to run >> Hi Listers, >> I'm trying to use rrrchive tool (https://rrr.se/cgi/index?pg=chive-doc) to >> migrate data from Remedy 7.6.4 to Remedy 9.1. >> Here's my config file: >> rrrchive.cfg >> source_server = sourceservername >> source_tcp = 1100 >> source_user = myusername >> source_password = PROMPT >> source_form = MyTestForm >> target_server = targetservername >> target_tcp = 1400 >> target_user = myusername >> target_password = PROMPT >> target_form = MyTestForm >> splitsearch = YES >> transfertype = SYNCTOTARGET >> logfile = AUTO >> loglevel = DEBUG >> progressbar = YES >> and here's my log: >> rrrchive.log >> 1 rrrchive: 2018-05-02 11:51:50, type=APP, level=NOTICE, file=rrrchive.cpp, >> line=5076 >> 2 Program Start: configfile=rrrchive.cfg >> 3 rrrchive: 2018-05-02 11:51:50, type=ARS, level=DEBUG, file=rrrchive.cpp, >> line=365 >> 4 ARSetServerPort(server=sourceservername, tcp=1100, rpc=0) >> 5 rrrchive: 2018-05-02 11:51:50, type=ARS, level=DEBUG, file=rrrchive.cpp, >> line=365 >> 6 ARSetServerPort(server=targetservername, tcp=1400, rpc=0) >> 7 rrrchive: 2018-05-02 11:52:06, type=ARS, level=ERROR, file=rrrchive.cpp, >> line=389 >> 8 ARGetServerInfo(server=targetservername, AR_SERVER_INFO_DELAY_RECACHE_TIME) >> 9 API CALL SEVERITY: AR_RETURN_ERROR, failure, status contains details >> 10 ARStatusList: contains 1 messages >> 11 Number: ARERR 91 >> 12 Message: Cannot open catalog; Message number = 91 >> 13 Append: RPC: Unable to receive; Asynchronous event occurred >> 14 >> 15 rrrchive: 2018-05-02 11:52:06, type=APP, level=NOTICE, file=rrrchive.cpp, >> line=5090 >> 16 Program End: configfile=rrrchive.cfg, timetorun=0:00:16 >> Questions: >> 1. Does the error ARERR 91 mean, that rrrchive is not compatible with Remedy >> 9.1? I found here, that it is possible cause of this error: >> https://communities.bmc.com/message/133550: >> "A less common cause of this error is running an API program that is >> incompatible with the AR System server." >> 2. The rrrchive config installation instruction says: >> "Make sure that the following shared objects are in the LD_LIBRARY_PATH. >> Copying the included libraries to the installation directory will allways >> work." >> My guess is, that in my case the app should use different shared objects for >> the source server and different for the target server. >> Is it possible to configure it that way? >> Thanks! >> Thomas > -- > ARSList mailing list > ARSList@arslist.org > https://mailman.rrr.se/cgi/listinfo/arslist
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