Hi everyone, I'm currently working on an implementation of ars7 where I am soley resposnsible for setting up and configuring Service Desk, Incident ,problem. change and configuration management. It's been a tough and grueling job with very little thanks from the support teams (not to mention minimal input) who are using it.
I'm just curious, what is normal with an implementation in terms of headcount? how many people typically work on an implementation of the whole itsm suite? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"