Lets say your installing ServiceDesk 7, SLM, Requestor and Incident.
With no data migration and limited customizations, I would say you would need 3 people. One a pm, who would also translate how the system works to management. One a Application admin, to work on the setup of the system And the last person, you will need a coder. The Pm needs to also be as coder, but one that can do the translations needed for upper management. Howard On 10/4/07, Rick Cook <[EMAIL PROTECTED]> wrote: > > ** Well, that depends on the timeline involved, as I'm sure you know, as > well as a number of things like the scope of work. Without knowing the > scope (i.e. what is involved in "configuring"), I could only guess at the > proper time and resource requirements. > > Rick > > On 10/4/07, Ri Mez <[EMAIL PROTECTED]> wrote: > > > > Hi everyone, > > > > I'm currently working on an implementation of ars7 where I am soley > > resposnsible for setting up and configuring Service Desk, > > Incident ,problem. change and configuration management. It's been a > > tough and grueling job with very little thanks from the support teams > > (not to mention minimal input) who are using it. > > > > I'm just curious, what is normal with an implementation in terms of > > headcount? how many people typically work on an implementation of the > > whole itsm suite? > > > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where > > the Answers Are" > > __20060125_______________________This posting was submitted with HTML in > it___ -- Howard Richter Remedy ServiceDesk Manager CedarCrestone Managed Services Center [EMAIL PROTECTED] _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"
