Good, Fast, Cheap. Pick any two. Rick
On 10/4/07, Seth Wrye <[EMAIL PROTECTED]> wrote: > > In such a competitive market, there is almost always someone who will do > it faster, cheaper and with less people (doesn't mean that the quality of > the end product will be better). Rick is correct though. If the customer > wants it done in two weeks vs. two months or wants a vanilla install and > config vs. a customized solution, the numbers and prices can change > dramatically. > > Seth > ________________________________ > > From: Action Request System discussion list(ARSList) on behalf of Rick > Cook > Sent: Thu 10/4/2007 3:11 PM > To: arslist@ARSLIST.ORG > Subject: Re: ARS Implementation team - how many? > > > ** > Well, that depends on the timeline involved, as I'm sure you know, as well > as a number of things like the scope of work. Without knowing the scope ( > i.e. what is involved in "configuring"), I could only guess at the proper > time and resource requirements. > > Rick > > On 10/4/07, Ri Mez <[EMAIL PROTECTED]> wrote: > > Hi everyone, > > I'm currently working on an implementation of ars7 where I am soley > resposnsible for setting up and configuring Service Desk, > Incident ,problem. change and configuration management. It's been a > tough and grueling job with very little thanks from the support > teams > (not to mention minimal input) who are using it. > > I'm just curious, what is normal with an implementation in terms of > headcount? how many people typically work on an implementation of > the > whole itsm suite? _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org ARSlist:"Where the Answers Are"