All, During a call today I was asked how long it would take to apply this patch to a 7.0.0 patch 2 system (running Incident, SLM and Requestor). So would any one care to guess from start to roll out on production on that time frame? This would include testing.
Howard On Nov 7, 2007 5:22 PM, Carey Matthew Black <[EMAIL PROTECTED]> wrote: > T, > > WOW... I just looked at the bug lists from the Problem and Incident > pdf's across the patches from patch 1 upto and including patch 6... ( > I did not even look at the Change or Asset "fixed bugs" lists.) > > I see: > 7 bug ID's that were fixed 4 times. ( twice in Incident and twice in > Problem.) > 3 bug ID's that were fixed 3 times. ( twice in Incident and once in Problem.) > 1 bug ID's that were fixed 3 times. ( once in Incident and twice in Problem.) > > There is even at least one bug that changed their descriptions in > non-obvious ways. SW00255126 [ Maybe the same thing, but from here it > is hard to say that for sure. To little information.] (There are also > several examples of the descriptions changing in "obvious" ways too... > Example: SW00252626,SW00248149,etc..) > > So by my math (and subject to copy and paste errors.. darn PDFs! ) > > I see 144 bugs that were fixed once. > I see 154 bugs that were fixed twice. > I see 4 bugs that were fixed three times. > I see 7 bugs that were fixed four times. > > And I see 305 total unique bug ID's. (That were fixed) > I wonder how many remain outstanding? > I wonder how many customers reported each of those 305 bugs? > I wonder how many customers it took to find those 305 bugs? (vs > internally found) > > Aside:.... No wonder us customers are confused about what these > patches are doing to our business applications. > > I did also note that there is a "Forms updated by this patch" section > just after the "fixed bugs lists". I wonder if that includes data > changes and workflow changes or if that is just field/view (AKA: Form > object changes)... hum.... > > -- > Carey Matthew Black > Remedy Skilled Professional (RSP) > ARS = Action Request System(Remedy) > > Love, then teach > Solution = People + Process + Tools > Fast, Accurate, Cheap.... Pick two. > > > > > On Nov 7, 2007 2:11 PM, T. Dee <[EMAIL PROTECTED]> wrote: > > I download patch 6 0 - zipped up it is 288 MB. > > > > There are 4 PDF files - Incident, Change, Problem and Asset. > > > > According to the documentation (under "Fixed Defects") or lack thereof - > > Patch 6 > > fixes: > > > > 49 Incident Defects > > 35 Asset Defects > > 44 Change Defects > > 34 Problem Defects > > > > T. > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > -- Howard Richter ITIL Foundation Certified Red Hat Certified Technician CompTIA Linux+ Certified [EMAIL PROTECTED] Resume = http://hotjobs.yahoo.com/resumes/hrichter_1/resumeofhoward _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
