Hi, I managed to get through the installation. There seems to be a problem with the Installer file that I downloaded from the BMC Website. I used the CD of ARS 7.1 instead and the installation went off well. Now I have two issues and I'm not able to figure out what could be the issue here though the LD_LIBRARY_PATH and the ARF-JAVA-CLASSPATH are set properly. The issues are:
(c) Copyright 2001-2007 BMC Software, Inc. ld.so.1: arplugin: fatal: relocation error: file /usr/jdk/instances/jdk1.5.0/jre/lib/sparc/libjava.so: symbol VerifyClassForMajorVersion: referenced symbol not found (ARNOTE 0) ARMonitor child process (pid:1576) died with 9. And the signal is 9. ./arplugin (ARNOTE 0) Current ARMonitor child process (pid:1573). ./arserverd (ARNOTE 0) Current ARMonitor child process (pid:1575). ./arsvcdsp (ARNOTE 0) Current ARMonitor child process (pid:1577). java (ARNOTE 0) ARMonitor child process (pid:1578) started. ./arplugin Secondly after the AR System startup Initialization has been completed, I cannot login to the Admin Tool. It gives the following error: ARERR [90] Cannot establish a network connection to the AR System server : <servername> : RPC: Rpcbind failure - RPC: Authentication error user: Demo, server: <servername> Any idea what could be the problem here? Cheers, Conrad On Nov 11, 2007 9:13 PM, Axton <[EMAIL PROTECTED]> wrote: > ** Shell output would be useful as well; it will let you see the last thing > the script did before it exited. Change the first line in she ar_install > script by adding -x, e.g.: > > #!/bin/sh > > #!/bin/sh -x > > Axton Grams > > > On Nov 11, 2007 11:28 AM, Joe D'Souza <[EMAIL PROTECTED]> wrote: > > ** > > > > > > Conrad those are lines where a file is being decompressed during the > installation.. I meant the last few lines before even this decompression > process started. > > > > It might be useful if you can get a truss output while performing the > install and check the results of this. This is likely to give you any error > caused at system level on UNIX. > > > > > > > > Joe D'Souza > > > > > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] Behalf Of Conrad Pereira > > > > > > > > > > Sent: Sunday, November 11, 2007 1:05 AM > > To: arslist@ARSLIST.ORG > > Subject: Re: ARS 7.1 Installation Issue > > > > > > I'm on Solaris 5.10. The last few lines from the arinstall.log are as > follows. It is happening on Stage 2: > > > > x locale/zh.UTF-8, 0 bytes, 0 tape blocks > > x locale/zh.UTF-8/arsystem.cat, 202102 bytes, 395 tape blocks > > x locale/ko.UTF-8, 0 bytes, 0 tape blocks > > x locale/ko.UTF-8/arsystem.cat, 259908 bytes, 508 tape blocks > > > > Installing shared library files to /apps/remedy/ar/<AR Server Name>/bin > > $ > > > > Cheers, > > Conrad > > > > > > > > > > On Nov 10, 2007 9:55 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote: > > > ** > > > What version of Solaris are you on? It cant be 10g, that's Oracles > current > > > running version.. did you mean Solaris 5.10? > > > > > > What exactly is the last line that you see on the arinstall.log.. Is > there > > > anything that might be of interest on a few lines before that last line? > > > > > > Joe D'Souza > > > > > > -----Original Message----- > > > From: Action Request __20060125_______________________This posting was > submitted with HTML in it___ > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] Behalf Of Conrad Pereira > > > > > > > > > > Sent: Sunday, November 11, 2007 1:05 AM > > To: arslist@ARSLIST.ORG > > Subject: Re: ARS 7.1 Installation Issue > > > > > > I'm on Solaris 5.10. The last few lines from the arinstall.log are as > follows. It is happening on Stage 2: > > > > x locale/zh.UTF-8, 0 bytes, 0 tape blocks > > x locale/zh.UTF-8/arsystem.cat, 202102 bytes, 395 tape blocks > > x locale/ko.UTF-8, 0 bytes, 0 tape blocks > > x locale/ko.UTF-8/arsystem.cat, 259908 bytes, 508 tape blocks > > > > Installing shared library files to /apps/remedy/ar/<AR Server Name>/bin > > $ > > > > Cheers, > > Conrad > > > > > > > > > > On Nov 10, 2007 9:55 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote: > > > ** > > > What version of Solaris are you on? It cant be 10g, that's Oracles > current > > > running version.. did you mean Solaris 5.10? > > > > > > What exactly is the last line that you see on the arinstall.log.. Is > there > > > anything that might be of interest on a few lines before that last line? > > > > > > Joe D'Souza > > > > > > -----Original Message----- > > > From: Action Request __20060125_______________________This posting was > submitted with HTML in it___ > > > > > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
