Conrad, First of all the Admin Tool doesn't connect directly to the database. The AR Server connects to the database. The Admin tool connects to the AR Server..
So what connection is it that is failing? Is the connection of the AR Server to the database failing? What errors do you see in the arerror.log file? Or do you mean the AR Admin tool is failing to connect to the AR Server? Joe D'Souza -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Conrad Pereira Sent: Monday, November 12, 2007 2:13 PM To: arslist@ARSLIST.ORG Subject: Re: ARS 7.1 Installation Issue Hi Joe, I solved the first issue and now the arplugin is working. There was a problem with the LD_LIBRARY_PATH. Now the second issue is what I'm trying to solve. > ARERR [90] Cannot establish a network connection to the AR System server : > <servername> : RPC: Rpcbind failure - RPC: Authentication error > > user: Demo, server: <servername> > > Any idea what could be the problem here? The network connectivity and the database connectivity is all fine. But the connection from the ARS admin tool to the database is not working. There are no firewall issues as well. Cheers, Conrad On Nov 12, 2007 6:45 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote: > ** > Conrad, > > You are getting this error at the time when arplugin is initiating. Its > indicating that it is looking for a symbol VerifyClassForMajorVersion and > says this cannot be found in the file libjava.so located at > /usr/jdk/instances/jdk1.5.0/jre/lib/sparc/. > > This could mean that this version of java is incompatible with the version > of arplugin you are running. Please check the compatibility matrix and > verify that you are running the correct version of java. > > If you run ldd -d on arplugin, it will give you a list of all the shared > object dependencies or symbols that are not found for the application. > > The syntax would be ldd -d /<complete path to arplugin>/arplugin > > Cheers > > > > Joe D'Souza > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] Behalf Of Conrad Pereira > Sent: Monday, November 12, 2007 1:02 AM > To: arslist@ARSLIST.ORG > Subject: Re: ARS 7.1 Installation Issue > > > > Hi, > > I managed to get through the installation. There seems to be a problem with > the Installer file that I downloaded from the BMC Website. I used the CD of > ARS 7.1 instead and the installation went off well. Now I have two issues > and I'm not able to figure out what could be the issue here though the > LD_LIBRARY_PATH and the ARF-JAVA-CLASSPATH are set properly. The issues are: > > (c) Copyright 2001-2007 BMC Software, Inc. > ld.so.1: arplugin: fatal: relocation error: file > /usr/jdk/instances/jdk1.5.0/jre/lib/sparc/libjava.so: symbol > VerifyClassForMajorVersion: referenced symbol not found > > (ARNOTE 0) > ARMonitor child process (pid:1576) died with 9. And the signal is 9. > ./arplugin > > (ARNOTE 0) > Current ARMonitor child process (pid:1573). > ./arserverd > > (ARNOTE 0) > Current ARMonitor child process (pid:1575). > ./arsvcdsp > > (ARNOTE 0) > Current ARMonitor child process (pid:1577). > java > > (ARNOTE 0) > ARMonitor child process (pid:1578) started. > ./arplugin > > Secondly after the AR System startup Initialization has been completed, I > cannot login to the Admin Tool. It gives the following error: > > ARERR [90] Cannot establish a network connection to the AR System server : > <servername> : RPC: Rpcbind failure - RPC: Authentication error > > user: Demo, server: <servername> > > Any idea what could be the problem here? > > Cheers, > Conrad No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.503 / Virus Database: 269.15.30/1126 - Release Date: 11/12/2007 12:56 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
