Conrad,

What is the status of your services? Have they started? What does your
arerror.log file say after your services have been started? Any errors at
all?

Again like I said the Admin tool does not connect to the database, but its
failing to connect to the AR System server. Which server are you trying to
connect the Admin tool to? The AR Server? Or the database server? Do not try
to connect it to the database server. The Admin tool is not a database
client so will not have any service to connect itself to if you are trying
to resolve the database server while attempting to connect the Admin tool.

Enter the hostname of the AR Server as the server name in the Accounts
information in order to connect the Admin tool to the AR Server. Make sure
you can ping the hostname of the AR Server from the client PC where your
Admin tool is loaded. If you cannot ping, you do not have a DNS entry of the
AR Server name in the DNS tables, so resolve that issue with your network
admins first.

Hope this helps.. Cheers..


Joe D'Souza

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of Conrad Pereira
Sent: Tuesday, November 13, 2007 1:58 AM
To: arslist@ARSLIST.ORG
Subject: Re: ARS 7.1 Installation Issue


Joe,

I am getting the below error in the arerror.log as well.

ARERR [90] Cannot establish a network connection to the AR System server :
<servername> : RPC: Rpcbind failure - RPC: Authentication error

Cheers,
Conrad


On Nov 12, 2007 10:56 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote:
> **
> Conrad,
>
> First of all the Admin Tool doesn't connect directly to the database. The
AR
> Server connects to the database. The Admin tool connects to the AR
Server..
>
> So what connection is it that is failing? Is the connection of the AR
Server
> to the database failing? What errors do you see in the arerror.log file?
>
> Or do you mean the AR Admin tool is failing to connect to the AR Server?
>
>
>
> Joe D'Souza
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11:09 AM

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