about the only thing I can think of that would be uglier would be managing
over 200K in user accounts...:)

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter
Sent: Friday, December 07, 2007 5:26 PM
To: arslist@ARSLIST.ORG
Subject: Re: Urgent - user_cache


** 

That’s good because that is what I used—I entered the command off of those
pages.  As long as I was doing it, I told it to do both user and group
forms.

 

It’s doing the initial read at about 3,880 records a minute.  Extrapolate
that out and you get 147 minutes (2 ½ hours).  I don’t know how many passes
it has to do but this could be ugly.

 

Craig Carter

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Davies, J.T.
Sent: Friday, December 07, 2007 5:21 PM
To: arslist@ARSLIST.ORG
Subject: Re: Urgent - user_cache

 

The -f switch does do a flush of the data.   (7.0 Config book, page 355)

 

J.T.

 

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, December 07, 2007 4:15 PM
To: arslist@ARSLIST.ORG
Subject: Re: Urgent - user_cache

** 

Honestly I rarely had to use it either.. usually in my case it has always
been a single record or a smaller number of records I had to mess with and
have managed doing that at DB level without having to run arcache or
arreload for altering anything in the user_cache.

 

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of LJ LongWing (Head)
Sent: Friday, December 07, 2007 7:07 PM
To: arslist@ARSLIST.ORG
Subject: Re: Urgent - user_cache

** 

if it doesn't do it by default, I'm pretty sure there is an option to wipe
and start over....but as I said...it's been awhile since I've used it

 


  _____  


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, December 07, 2007 4:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: Urgent - user_cache

** 

LJ,

 

Does it really truncate the user_cache table? I thought arreload only
updates it as it expects it to be in sync so duplicate entries are not
removed but out of sync entries are updated and missing user_cache entries
are recreated...

 

I may be wrong in believing this?

 

Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of LJ LongWing (Head)
Sent: Friday, December 07, 2007 6:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Urgent - user_cache

** 

arreload is the way to go.  it should dump the cache and reload from the
user table.  You should be able to watch record counts change in the cache,
if not output to the screen....it's been awhile since I've needed to run it
myself

 


  _____  


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter
Sent: Friday, December 07, 2007 4:40 PM
To: arslist@ARSLIST.ORG
Subject: Q: Urgent - user_cache

** 

We’re tying to upgrade from 6.3 to 7.0.1 and found we had about 200
duplicate login names in the user form.  We modified them and now the cache
is out of sync with the user form.  I’ve been trying to run the arreload
process but it runs for a long time and doesn’t appear to be doing anything.
The user_cache has over 500,000 records in it while the base user form
currently has about 240,000 records.  We did a mass delete of accounts a
while back so I expect that is why.

 

What is the fastest way to get the user_cache back in sync with the user and
group forms?  Is it possible to simply clear the table and then run the
arreload command?

 

Would like to finish these upgrades tomorrow but stuck trying to get this
problem resolved.  Any ideas/assistance would be appreciated since I didn’t
know this cache existed until about 2 hours ago…

 

SQL Server 2000

ARS 6.3P12

 

Craig Carter

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