Thanks for all of the answers...  I did restart it with debug while
waiting for the replies so I could see what it was doing.  It is
chugging along now and is at record 77,000 out of 566,000 so I just
wasn't giving it enough time.

 

Ideally, I would love to see it delete all of the records that are no
longer in the user form (about 300,000) so we'll see what happens.  I
may have to resort to one of the other options otherwise.  It stands to
reason all account actions and authentication would be faster without
the additional overhead of searching an extra 300K records.

 

Craig Carter

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Davies, J.T.
Sent: Friday, December 07, 2007 4:45 PM
To: arslist@ARSLIST.ORG
Subject: Re: Urgent - user_cache

 

Are you running arreload with the debug switch? (-d, I believe)...this
should show a constant stream of work being done.

 

With that many records, it may indeed take a long while to complete.

 

I'd imagine you could shut ARS down, truncate the user_cache table, and
restart ARS...but in my opinion, the best way is simply letting arreload
finish.

 

J.T.

 

________________________________

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter
Sent: Friday, December 07, 2007 3:40 PM
To: arslist@ARSLIST.ORG
Subject: Q: Urgent - user_cache

** 

We're tying to upgrade from 6.3 to 7.0.1 and found we had about 200
duplicate login names in the user form.  We modified them and now the
cache is out of sync with the user form.  I've been trying to run the
arreload process but it runs for a long time and doesn't appear to be
doing anything.  The user_cache has over 500,000 records in it while the
base user form currently has about 240,000 records.  We did a mass
delete of accounts a while back so I expect that is why.

 

What is the fastest way to get the user_cache back in sync with the user
and group forms?  Is it possible to simply clear the table and then run
the arreload command?

 

Would like to finish these upgrades tomorrow but stuck trying to get
this problem resolved.  Any ideas/assistance would be appreciated since
I didn't know this cache existed until about 2 hours ago...

 

SQL Server 2000

ARS 6.3P12

 

Craig Carter

 

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