if it doesn't do it by default, I'm pretty sure there is an option to wipe
and start over....but as I said...it's been awhile since I've used it

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza
Sent: Friday, December 07, 2007 4:55 PM
To: arslist@ARSLIST.ORG
Subject: Re: Urgent - user_cache


** 
LJ,
 
Does it really truncate the user_cache table? I thought arreload only
updates it as it expects it to be in sync so duplicate entries are not
removed but out of sync entries are updated and missing user_cache entries
are recreated...
 
I may be wrong in believing this?
 
Joe

-----Original Message-----
From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] Behalf Of LJ LongWing (Head)
Sent: Friday, December 07, 2007 6:47 PM
To: arslist@ARSLIST.ORG
Subject: Re: Urgent - user_cache


** 
arreload is the way to go.  it should dump the cache and reload from the
user table.  You should be able to watch record counts change in the cache,
if not output to the screen....it's been awhile since I've needed to run it
myself

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Craig Carter
Sent: Friday, December 07, 2007 4:40 PM
To: arslist@ARSLIST.ORG
Subject: Q: Urgent - user_cache


** 

We're tying to upgrade from 6.3 to 7.0.1 and found we had about 200
duplicate login names in the user form.  We modified them and now the cache
is out of sync with the user form.  I've been trying to run the arreload
process but it runs for a long time and doesn't appear to be doing anything.
The user_cache has over 500,000 records in it while the base user form
currently has about 240,000 records.  We did a mass delete of accounts a
while back so I expect that is why.

 

What is the fastest way to get the user_cache back in sync with the user and
group forms?  Is it possible to simply clear the table and then run the
arreload command?

 

Would like to finish these upgrades tomorrow but stuck trying to get this
problem resolved.  Any ideas/assistance would be appreciated since I didn't
know this cache existed until about 2 hours ago.

 

SQL Server 2000

ARS 6.3P12

 

Craig Carter

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