Also turn on the server group logs on all the servers belonging to the server group.. If there is a communication problem between the servers in the server group, it will show on these logs...
Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Shyman, Jonathan Sent: Friday, December 28, 2007 1:29 PM To: arslist@ARSLIST.ORG Subject: Re: Server Group Error 8745 ** Since this seems to be occurring during server group communication I would wonder if the two servers can talk to each other. If these servers are in fact in a servergroup, here's what I'd do to start troubleshooting: 1. Make sure each server in the group can ping each other server both by short name and my fully-qualified domain name (FQDN) 2. Make sure each server in the group can ping the server group host name. I'm assuming you are using a hardware load-balancer of some kind to do this and that it has its own name and IP address 3. Make sure the hosts file on each server points to the server group host name for its own IP. J.T. Shyman Column Technologies [EMAIL PROTECTED] ---------------------------------------------------------------------------- -- From: LJ LongWing (Head) Sent: Fri 12/28/2007 1:24 PM To: arslist@ARSLIST.ORG Subject: Re: Server Group Error 8745 ** The first restart today was by complete reboot of the server...so no possibility of a thread not shutting down...and it started happening as you can see almost exactly an hour afterwards. Then the second you see is just a restart of the service, and again, an hour before throwing the error again...so I don't think it's a thread issue. ---------------------------------------------------------------------------- -- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Friday, December 28, 2007 11:12 AM To: arslist@ARSLIST.ORG Subject: Re: Server Group Error 8745 ** This is probably because the escalation thread that was created previously has not been killed gracefully after the server was brought down. After stopping the services could you check to see if the Escalation RPC is still in use by an rpcinfo -all? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of LJ LongWing (Head) Sent: Friday, December 28, 2007 12:58 PM To: arslist@ARSLIST.ORG Subject: Re: Server Group Error 8745 ** Found some more information about this....this appears to begin almost exactly 1 hour after I restart the server Fri Dec 28 07:06:46 2007 : Action Request System(R) Server Version 7.1.00 Patch 001 200711161033 (c) Copyright 1991-2007 BMC Software, Inc. Fri Dec 28 08:06:58 2007 ServerGroup : Unable to create a queue to process RPC requests. (ARERR 8745) Fri Dec 28 08:06:58 2007 CreateEscalationQueue Fri Dec 28 09:51:10 2007 : Action Request System(R) Server Version 7.1.00 Patch 001 200711161033 (c) Copyright 1991-2007 BMC Software, Inc. Fri Dec 28 10:51:00 2007 ServerGroup : Unable to create a queue to process RPC requests. (ARERR 8745) Fri Dec 28 10:51:00 2007 CreateEscalationQueue Any suggestions yet? ---------------------------------------------------------------------------- From: LJ LongWing (Head) [mailto:[EMAIL PROTECTED] Sent: Friday, December 28, 2007 7:04 AM To: arslist@ARSLIST.ORG Subject: Server Group Error 8745 Recently stood up my first server group and one of them is giving the following error Fri Dec 28 06:54:10 2007 ServerGroup : Unable to create a queue to process RPC requests. (ARERR 8745) Fri Dec 28 06:54:10 2007 CreateEscalationQueue Strange part is I can't find this error in the documentation, not in the Error guide, or any of the other docs...can't find any reference to it anywhere....not on Google, nor list archives...any suggestions? ARS 7.1 Win2k3 No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.516 / Virus Database: 269.17.9/1197 - Release Date: 12/25/2007 8:04 PM _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
