Thanks. Works great :-)

-------- Original-Nachricht --------
> Datum: Fri, 28 Dec 2007 10:19:59 -0800
> Von: Tim Widowfield <[EMAIL PROTECTED]>
> An: arslist@ARSLIST.ORG
> Betreff: Re: ARS Home Path

> You might find it easier to deal with the results from 'echo' rather than
> 'set'.  For example:
> 
> C:\>echo %temp%
> C:\Users\taw\AppData\Local\Temp
> 
> C:\>set temp
> TEMP=C:\Users\taw\AppData\Local\Temp
> 
> Both work, and both are very fast.  However, with the first method, you
> don't have to chop away 'TEMP=' from the result.
> 
> --Tim
> 
> 
> ----- Original Message ----
> From: sileem hassan <[EMAIL PROTECTED]>
> To: arslist@ARSLIST.ORG
> Sent: Friday, December 28, 2007 6:19:48 AM
> Subject: Re: [ARSLIST] ARS Home Path
> 
> 
> Thank you all for your reply :-)
> Carey was right - I should use the Windows %TMP% folder. This one is
>  easier to find out than I thought. 
> 
> $PROCESS$ cmd /c set TMP
> 
> Just for the case anybody else needs to know this 
> 
> Thanks and a happy new year <:-)
> 
> sileem
> 
> 
> -------- Original-Nachricht --------
> > Datum: Thu, 27 Dec 2007 16:30:24 -0500
> > Von: Joe D\'Souza <[EMAIL PROTECTED]>
> > An: arslist@ARSLIST.ORG
> > Betreff: Re: ARS Home Path
> 
> > Yes you have something there.. I didn't really think of the fact that
>  the
> > ini file resides in the home directory..
> > 
> > And that's a very valuable point you have made about users
>  accidentally
> > downloading a file that is already a resident of the home directory
>  and
> > thus
> > overwriting it.. Using the windows temp directory is a much better
>  option
> > for what Sileem wants to do..
> > 
> > Joe
> > 
> > 
> > 
> > -----Original Message-----
> > From: Action Request System discussion list(ARSList)
> > [mailto:[EMAIL PROTECTED] Behalf Of Carey Matthew Black
> > Sent: Thursday, December 27, 2007 4:22 PM
> > To: arslist@ARSLIST.ORG
> > Subject: Re: ARS Home Path
> > 
> > 
> > I think it is actually different than that... (The ar.ini lives
>  inside
> > the directory that Sileem is looking for.)
> > 
> > The value might come from:
> >   The local Windows OS (Registry)
> >       Exact key depends on the ARS version we are talking about.
> >   OR
> >   The preference server (ARS data)
> > 
> > I guess it would be possible to try to deal with the first option,
>  but
> > I think it is better "ignored by design".
> > 
> > I think I would check for a record in the preference server and get
> > the value from there.
> > If there is no value set, or no record found.. then either Error
> > and/or build the record. ( If you want to get fancy enough you could
> > even prompt the user to pick a directory and save that value to the
> > preference form too.)
> > 
> > 
> > 
> > However......
> > 
> > The AR Home dir is not a "Temp" directory. I would strongly suggest
> > that you use their local %TEMP% dir (most windows domains/hosts have
> > this env value set to a reasonable place for the user) instead of the
> > AR Home dir anyway. The last think you want to do is "download" an
> > ar.ini file (or some other file that lives in that dir) and stomp on
> > the users local prefs/custom view/saved searches or cause the User
> > Tool any level of confusion with the files being updated from
> > "outside" while it is running.  ( I just think you would be playing
> > with fire to us that directory. I think it is only a matter of time
> > before you get burnt by that choice. )
> > 
> > HTH.
> > 
> > --
> > Carey Matthew Black
> > Remedy Skilled Professional (RSP)
> > ARS = Action Request System(Remedy)
> > 
> > Love, then teach
> > Solution = People + Process + Tools
> > Fast, Accurate, Cheap.... Pick two.
> > 
> > 
> > On Dec 27, 2007 3:46 PM, Joe D'Souza <[EMAIL PROTECTED]> wrote:
> > > **
> > >
> > > The AR Home path is not set in a clients environment, but is set in
>  the
> > > ar.ini file. I do not think there is a way using workflow or any
>  Run
> > Process
> > > action so get this but to go into the ini file and find the path
>  from
> > > there.. You could try setting the contents of the ini file to
>  display
> > only
> > 0
> > > length field and working your way up from there using string
>  functions..
> > > (SUBSTR and STRSTR)
> > >
> > > Joe
> > >
> > >
> > >
> > >
> > > -----Original Message-----
> > > From: Action Request System discussion list(ARSList)
> > > [mailto:[EMAIL PROTECTED] Behalf Of sileem hassan
> > > Sent: Thursday, December 27, 2007 6:40 AM
> > > To: arslist@ARSLIST.ORG
> > > Subject: ARS Home Path
> > >
> > >
> > > Hi all,
> > > does anybody know a way how to find out the actual ARS Homepath
>  from the
> > > actual opened User client? Best would be within a set-fields
>  action.
> > >
> > > I need this to save some Attachements temporarily into this path.
> > >
> > > Thanx,
> > > sileem
> > 
> > No virus found in this outgoing message.
> > Checked by AVG Free Edition.
> > Version: 7.5.516 / Virus Database: 269.17.9/1197 - Release Date:
> > 12/25/2007
> > 8:04 PM
> > 
> >
> 
> _______________________________________________________________________________
> > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> 
> -- 
> Psssst! Schon vom neuen GMX MultiMessenger gehört?
> Der kann`s mit allen: http://www.gmx.net/de/go/multimessenger?did=10
> 
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> 
> 
> 
> 
> 
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

-- 
GMX FreeMail: 1 GB Postfach, 5 E-Mail-Adressen, 10 Free SMS.
Alle Infos und kostenlose Anmeldung: http://www.gmx.net/de/go/freemail

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to