They're using BMC Remedy User Version 7.1.00 We're running ARServer 7.1 patch 6
Thanks! Mike Pugh Software Engineer AMERICAN SYSTEMS 13990 Parkeast Circle Chantilly, VA 20151 www.AmericanSystems.com phone: (703) 968-5265 mobile: (203) 434-5082 [EMAIL PROTECTED] "Contractor of the Year - 5th Annual Greater Washington Government Contractor Awards" -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 CS/SCCE Sent: Wednesday, January 09, 2008 11:32 AM To: arslist@ARSLIST.ORG Subject: Re: Active Directory Users getting locked out Mike: What version of the User client are your users using? Norm -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Harry Pugh Sent: Wednesday, January 09, 2008 10:18 AM To: arslist@ARSLIST.ORG Subject: Active Directory Users getting locked out ** Hi, Recently we've had 2 users complain that after logging into Remedy their Active Directory accounts are getting locked out. I went over to one of the user's desks and watched them successfully log into Remedy (no password errors) and then they were fine for a few minutes and then their AD account was locked out - our infrastructure team says the failures are coming from our Remedy server (Remedy is the only app on the server). We're using the crossref blank password option to authenticate against AD. Has anyone run into this before? Thanks! American Systems Logo Mike Pugh Software Engineer 13990 Parkeast Circle Chantilly, VA 20151 www.AmericanSystems.com <http://www.americansystems.com/> phone: (703) 968-5265 mobile: (203) 434-5082 [EMAIL PROTECTED] "Contractor of the Year - 5th Annual Greater Washington Government Contractor Awards" LEGAL DISCLAIMER: The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ ________________________________________________________________________ _______ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
