There is no 7.1p6. Are you on 7.0.1 for the server and ar client? Axton
On Jan 9, 2008 11:44 AM, Harry Pugh <[EMAIL PROTECTED]> wrote: > They're using BMC Remedy User Version 7.1.00 > > We're running ARServer 7.1 patch 6 > > Thanks! > > > > Mike Pugh > Software Engineer > > AMERICAN SYSTEMS > 13990 Parkeast Circle > Chantilly, VA 20151 > www.AmericanSystems.com > > phone: (703) 968-5265 > mobile: (203) 434-5082 > [EMAIL PROTECTED] > > "Contractor of the Year - 5th Annual Greater Washington Government > Contractor Awards" > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96 > CS/SCCE > Sent: Wednesday, January 09, 2008 11:32 AM > To: arslist@ARSLIST.ORG > Subject: Re: Active Directory Users getting locked out > > Mike: > > What version of the User client are your users using? > > Norm > > -----Original Message----- > From: Action Request System discussion list(ARSList) > [mailto:[EMAIL PROTECTED] On Behalf Of Harry Pugh > Sent: Wednesday, January 09, 2008 10:18 AM > To: arslist@ARSLIST.ORG > Subject: Active Directory Users getting locked out > > ** > > Hi, > > > > Recently we've had 2 users complain that after logging into Remedy their > Active Directory accounts are getting locked out. I went over to one of > the user's desks and watched them successfully log into Remedy (no > password errors) and then they were fine for a few minutes and then > their AD account was locked out - our infrastructure team says the > failures are coming from our Remedy server (Remedy is the only app on > the server). We're using the crossref blank password option to > authenticate against AD. > > > > Has anyone run into this before? > > > > Thanks! > > > American Systems Logo Mike Pugh > Software Engineer > > 13990 Parkeast Circle > Chantilly, VA 20151 > www.AmericanSystems.com <http://www.americansystems.com/> phone: (703) > 968-5265 > mobile: (203) 434-5082 > [EMAIL PROTECTED] > > "Contractor of the Year - 5th Annual Greater Washington Government > Contractor Awards" > LEGAL DISCLAIMER: The information in this email is confidential and may > be legally privileged. It is intended solely for the addressee. Access > to this email by anyone else is unauthorized. If you are not the > intended recipient, any disclosure, copying, distribution or any action > taken or omitted to be taken in reliance on it, is prohibited and may be > unlawful. > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > > ________________________________________________________________________ > _______ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"