There is no 7.1p6.  Are you on 7.0.1 for the server and ar client?

Axton

On Jan 9, 2008 11:44 AM, Harry Pugh <[EMAIL PROTECTED]> wrote:

> They're using BMC Remedy User Version 7.1.00
>
> We're running ARServer 7.1 patch 6
>
> Thanks!
>
>
>
> Mike Pugh
> Software Engineer
>
> AMERICAN SYSTEMS
> 13990 Parkeast Circle
> Chantilly, VA 20151
> www.AmericanSystems.com
>
> phone: (703) 968-5265
> mobile: (203) 434-5082
> [EMAIL PROTECTED]
>
> "Contractor of the Year - 5th Annual Greater Washington Government
> Contractor Awards"
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Kaiser Norm E CIV USAF 96
> CS/SCCE
> Sent: Wednesday, January 09, 2008 11:32 AM
> To: arslist@ARSLIST.ORG
> Subject: Re: Active Directory Users getting locked out
>
> Mike:
>
> What version of the User client are your users using?
>
> Norm
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:[EMAIL PROTECTED] On Behalf Of Harry Pugh
> Sent: Wednesday, January 09, 2008 10:18 AM
> To: arslist@ARSLIST.ORG
> Subject: Active Directory Users getting locked out
>
> **
>
> Hi,
>
>
>
> Recently we've had 2 users complain that after logging into Remedy their
> Active Directory accounts are getting locked out. I went over to one of
> the user's desks and watched them successfully log into Remedy (no
> password errors) and then they were fine for a few minutes and then
> their AD account was locked out - our infrastructure team says the
> failures are coming from our Remedy server (Remedy is the only app on
> the server). We're using the crossref blank password option to
> authenticate against AD.
>
>
>
> Has anyone run into this before?
>
>
>
> Thanks!
>
>
> American Systems Logo   Mike Pugh
> Software Engineer
>
> 13990 Parkeast Circle
> Chantilly, VA 20151
> www.AmericanSystems.com <http://www.americansystems.com/>  phone: (703)
> 968-5265
> mobile: (203) 434-5082
> [EMAIL PROTECTED]
>
> "Contractor of the Year - 5th Annual Greater Washington Government
> Contractor Awards"
> LEGAL DISCLAIMER: The information in this email is confidential and may
> be legally privileged. It is intended solely for the addressee. Access
> to this email by anyone else is unauthorized. If you are not the
> intended recipient, any disclosure, copying, distribution or any action
> taken or omitted to be taken in reliance on it, is prohibited and may be
> unlawful.
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___
>
> ________________________________________________________________________
> _______
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>
>
> _______________________________________________________________________________
> UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
> Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
>

_______________________________________________________________________________
UNSUBSCRIBE or access ARSlist Archives at www.arslist.org
Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"

Reply via email to