We do have a staging and a production environment.
I checked our user's account settings and they're only logging into production. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Thursday, January 10, 2008 11:26 PM To: arslist@ARSLIST.ORG Subject: Re: Active Directory Users getting locked out ** Do you have more than 1 server (i.e. Dev, Test, and Production)? We had this problem when users tried to log into both Test and Prod (when they didn't have an account on Test). Mike Pugh Software Engineer AMERICAN SYSTEMS 13990 Parkeast Circle Chantilly, VA 20151 www.AmericanSystems.com phone: (703) 968-5265 mobile: (203) 434-5082 [EMAIL PROTECTED] "Contractor of the Year - 5th Annual Greater Washington Government Contractor Awards" ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Murtuza B Sent: Thursday, January 10, 2008 10:01 PM To: arslist@ARSLIST.ORG Subject: Re: Active Directory Users getting locked out ** Had the same problem with ARS 6.3 on various patches: 14, 18 ,21 It was rare and random. Don't know the solution yet :( ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Harry Pugh Sent: Thursday, January 10, 2008 8:07 PM To: arslist@ARSLIST.ORG Subject: Re: Active Directory Users getting locked out ** We have our AREA LDAP configured. The problem is very strange. Mike Pugh Software Engineer 13990 Parkeast Circle Chantilly, VA 20151 www.AmericanSystems.com <http://www.americansystems.com/> phone: (703) 968-5265 mobile: (203) 434-5082 [EMAIL PROTECTED] "Contractor of the Year - 5th Annual Greater Washington Government Contractor Awards" LEGAL DISCLAIMER: The information in this email is confidential and may be legally privileged. It is intended solely for the addressee. Access to this email by anyone else is unauthorized. If you are not the intended recipient, any disclosure, copying, distribution or any action taken or omitted to be taken in reliance on it, is prohibited and may be unlawful. From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Arner, Todd Sent: Wednesday, January 09, 2008 10:10 PM To: arslist@ARSLIST.ORG Subject: Re: Active Directory Users getting locked out ** We had this problem back when we were on ARS 6.3. At that time we were just cross referencing blank password and did not have AREA LDAP configured. Once we configured AREA LDAP, the issue went away. HTH, Todd Arner Great Lakes __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
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