Anyone else notice that it looks like the release of Patch 007 for Change, Incident, and Problem is imminent? They have added it to the patch download web, but the ftp directory is not active yet. It figures - I just locked my OOTB code on the pre-production server to include patch 9002 (the red-headed step-child of ITSM 7 patches), and started migrating customizations and fixes this week.
Christopher Strauss, Ph.D. Call Tracking Administration Manager University of North Texas Computing & IT Center http://itsm.unt.edu/ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"