Please send me the log files I can help you on this!!!
________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Wednesday, March 12, 2008 7:41 AM To: arslist@ARSLIST.ORG Subject: Re: Can't delete a user from CTM:People Logs? Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Mary Dollus Sent: Tuesday, March 11, 2008 7:44 PM To: arslist@ARSLIST.ORG Subject: Can't delete a user from CTM:People ** Hi All, I'm trying to delete some users out of the CTM:People form however I keep getting the error ARERR (382) The value(s) for this entry violate a unique index that has been identified for this form. I ran logs but can't find what it's talking about... I even tried adding a new record and deleting it (which works). The records I can't seem to delete were restored from another server. Setting the status to Delete saved okay... it's just when I try to delete it. I checked the "CTM:SupportGroupFunctionalRole", "CTM:Support Group Association" and there are no entries for the users. They do have entries in CTM:People, CTM:People Permission Groups, and User. If I try to delete the user from any of these forms, I get the unique index error... :-( Has anyone encountered this? If so, is there a way to resolve it? I have over 7k records I need to dump and reload... but I have to delete them first. Thanks!!! Mary Dollus ARS 7.0.01 patch 005 SQL server 2005 __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ --------------------------------------------------------------------------------------------- This message, including any attachments, contains confidential information intended for a specific individual and purpose, and is intended for the addressee only. Any unauthorized disclosure, use, dissemination, copying, or distribution of this message or any of its attachments or the information contained in this e-mail, or the taking of any action based on it, is strictly prohibited. If you are not the intended recipient, please notify the sender immediately by return e-mail and delete this message. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
