That probably has something to do with it - copying the user records over.
On 3/12/08, Mary Dollus <[EMAIL PROTECTED]> wrote: > Hi Ty, > > It's Delete. > > Nope, I just set the status to Delete. I've never had an issue before with > this. I think it has to do with the way the records were entered. > > QA server was copied over from the dev server,,, then the User records were > copied back into the User form... so it looks like there might be some type > of link missing; but I'm not sure. > > Thx... > - Mary > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of T. Dee > Sent: Wednesday, March 12, 2008 10:24 AM > To: arslist@ARSLIST.ORG > Subject: Re: Can't delete a user from CTM:People > > Mary - what is the profile status? > > Did you manually change the Support Staff field? > > Ty > > > On 3/12/08, Mary Dollus <[EMAIL PROTECTED]> wrote: > > One other thing, > > > > The error also happens if I try to update their email address for instance. > > I'm going to attempt other updates to see if everything is affected. > > > > Thanks... > > - Mary > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > > PROTECTED] On Behalf Of Mary Dollus > > Sent: Wednesday, March 12, 2008 9:16 AM > > To: arslist@ARSLIST.ORG > > Subject: Re: Can't delete a user from CTM:People > > > > Trying a zip file... > > > > -----Original Message----- > > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > > PROTECTED] On Behalf Of T. Dee > > Sent: Tuesday, March 11, 2008 9:06 PM > > To: arslist@ARSLIST.ORG > > Subject: Re: Can't delete a user from CTM:People > > > > Could I be the licenses or permissions they belong to? Try removing > > their groups / permissions and try again. > > > > > > > > On Tue, Mar 11, 2008 at 7:43 PM, Mary Dollus > > <[EMAIL PROTECTED]> wrote: > > > ** > > > > > > > > > Hi All, > > > > > > > > > > > > I'm trying to delete some users out of the CTM:People form however I keep > > > getting the error ARERR (382) The value(s) for this entry violate a unique > > > index that has been identified for this form. I ran logs but can't find > > > what it's talking about... I even tried adding a new record and deleting > > > it > > > (which works). The records I can't seem to delete were restored from > > > another server. > > > > > > > > > > > > Setting the status to Delete saved okay... it's just when I try to delete > > > it. > > > > > > > > > > > > I checked the "CTM:SupportGroupFunctionalRole", "CTM:Support Group > > > Association" and there are no entries for the users. > > > > > > > > > > > > They do have entries in CTM:People, CTM:People Permission Groups, and > > > User. > > > If I try to delete the user from any of these forms, I get the unique > > > index > > > error... L > > > > > > > > > > > > Has anyone encountered this? If so, is there a way to resolve it? I > > > have > > > over 7k records I need to dump and reload... but I have to delete them > > > first. > > > > > > > > > > > > Thanks!!! > > > > > > Mary Dollus > > > > > > > > > > > > ARS 7.0.01 patch 005 > > > > > > SQL server 2005__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > > > Answers Are" html___ > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > _______________________________________________________________________________ > > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
