Mary - what is the profile status? Did you manually change the Support Staff field?
Ty On 3/12/08, Mary Dollus <[EMAIL PROTECTED]> wrote: > One other thing, > > The error also happens if I try to update their email address for instance. > I'm going to attempt other updates to see if everything is affected. > > Thanks... > - Mary > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of Mary Dollus > Sent: Wednesday, March 12, 2008 9:16 AM > To: arslist@ARSLIST.ORG > Subject: Re: Can't delete a user from CTM:People > > Trying a zip file... > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of T. Dee > Sent: Tuesday, March 11, 2008 9:06 PM > To: arslist@ARSLIST.ORG > Subject: Re: Can't delete a user from CTM:People > > Could I be the licenses or permissions they belong to? Try removing > their groups / permissions and try again. > > > > On Tue, Mar 11, 2008 at 7:43 PM, Mary Dollus > <[EMAIL PROTECTED]> wrote: > > ** > > > > > > Hi All, > > > > > > > > I'm trying to delete some users out of the CTM:People form however I keep > > getting the error ARERR (382) The value(s) for this entry violate a unique > > index that has been identified for this form. I ran logs but can't find > > what it's talking about... I even tried adding a new record and deleting it > > (which works). The records I can't seem to delete were restored from > > another server. > > > > > > > > Setting the status to Delete saved okay... it's just when I try to delete > > it. > > > > > > > > I checked the "CTM:SupportGroupFunctionalRole", "CTM:Support Group > > Association" and there are no entries for the users. > > > > > > > > They do have entries in CTM:People, CTM:People Permission Groups, and User. > > If I try to delete the user from any of these forms, I get the unique index > > error... L > > > > > > > > Has anyone encountered this? If so, is there a way to resolve it? I have > > over 7k records I need to dump and reload... but I have to delete them > > first. > > > > > > > > Thanks!!! > > > > Mary Dollus > > > > > > > > ARS 7.0.01 patch 005 > > > > SQL server 2005__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > > Answers Are" html___ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
