Hi Ty, It's Delete.
Nope, I just set the status to Delete. I've never had an issue before with this. I think it has to do with the way the records were entered. QA server was copied over from the dev server,,, then the User records were copied back into the User form... so it looks like there might be some type of link missing; but I'm not sure. Thx... - Mary -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of T. Dee Sent: Wednesday, March 12, 2008 10:24 AM To: arslist@ARSLIST.ORG Subject: Re: Can't delete a user from CTM:People Mary - what is the profile status? Did you manually change the Support Staff field? Ty On 3/12/08, Mary Dollus <[EMAIL PROTECTED]> wrote: > One other thing, > > The error also happens if I try to update their email address for instance. > I'm going to attempt other updates to see if everything is affected. > > Thanks... > - Mary > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of Mary Dollus > Sent: Wednesday, March 12, 2008 9:16 AM > To: arslist@ARSLIST.ORG > Subject: Re: Can't delete a user from CTM:People > > Trying a zip file... > > -----Original Message----- > From: Action Request System discussion list(ARSList) [mailto:[EMAIL > PROTECTED] On Behalf Of T. Dee > Sent: Tuesday, March 11, 2008 9:06 PM > To: arslist@ARSLIST.ORG > Subject: Re: Can't delete a user from CTM:People > > Could I be the licenses or permissions they belong to? Try removing > their groups / permissions and try again. > > > > On Tue, Mar 11, 2008 at 7:43 PM, Mary Dollus > <[EMAIL PROTECTED]> wrote: > > ** > > > > > > Hi All, > > > > > > > > I'm trying to delete some users out of the CTM:People form however I keep > > getting the error ARERR (382) The value(s) for this entry violate a unique > > index that has been identified for this form. I ran logs but can't find > > what it's talking about... I even tried adding a new record and deleting it > > (which works). The records I can't seem to delete were restored from > > another server. > > > > > > > > Setting the status to Delete saved okay... it's just when I try to delete > > it. > > > > > > > > I checked the "CTM:SupportGroupFunctionalRole", "CTM:Support Group > > Association" and there are no entries for the users. > > > > > > > > They do have entries in CTM:People, CTM:People Permission Groups, and User. > > If I try to delete the user from any of these forms, I get the unique index > > error... L > > > > > > > > Has anyone encountered this? If so, is there a way to resolve it? I have > > over 7k records I need to dump and reload... but I have to delete them > > first. > > > > > > > > Thanks!!! > > > > Mary Dollus > > > > > > > > ARS 7.0.01 patch 005 > > > > SQL server 2005__Platinum Sponsor: www.rmsportal.com ARSlist: "Where the > > Answers Are" html___ > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives at www.arslist.org > Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
