Joe- We're going from 7.0 to 7.1.
I did a 6.3 to 7.1 at my last job and it was such a mess we decided to just do an out of the box install and input the data separately. That's my fear now with moving to a new version and what I want to try and avoid. Chris ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Joe D'Souza Sent: Wednesday, March 12, 2008 1:29 PM To: arslist@ARSLIST.ORG Subject: Re: What specifically breaks upgrades? Just a patch or from version 6 ITSM to version 7? If you are talking about upgrading versions you are really talking about migration - as this is not really a straight forward stick in the CD and run an upgrade.. Joe -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] Behalf Of Moore, Christopher Allen Sent: Wednesday, March 12, 2008 1:38 PM To: arslist@ARSLIST.ORG Subject: Re: What specifically breaks upgrades? ** Yes- we're planning to update to the newest versions of all the ITSM apps. Thanks all of you for your advice! Chris ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook Sent: Wednesday, March 12, 2008 12:10 PM To: arslist@ARSLIST.ORG Subject: Re: What specifically breaks upgrades? ** Remember that in AR Server 7.1, licenses are treated differently. I noticed that when upgrading from 6.3 to 7.1 (patch 2) on Linux, the user licenses didn't get converted - only the Server license did. I would take a backup of my license file and my ar.conf file, to ensure that I can quickly restore anything that might not get upgraded correctly. Are you asking about ITSM as well? Rick On Wed, Mar 12, 2008 at 9:56 AM, Moore, Christopher Allen <[EMAIL PROTECTED]> wrote: ** Hey everyone- I'm putting together a plan to upgrade from 7.0 to 7.1. We have done some modifications to the system, but nothing too drastic. Form changes, additional workflow, but (as far as I know) no changes to the BMC OOTB workflow. What sorts of changes specifically are problematic when upgrading? Windows Server SQL DB Thanks! Chris __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
