Jase, did the Qualification on the Overview Console (table field) shed any light on this for you?
Rick On Wed, May 7, 2008 at 2:11 PM, Jase Brandon <[EMAIL PROTECTED]> wrote: > ** Hello All, > 7.1 Patch 002 ARS > > Hopefully this is a simple answer and others have seen the same. > > Overview Console displays different Incidents than the Incident Management > Console. We are beginning to use tasks, so I have directed all to look for > Assigned work in the Overview Console. > > The issue is that some Incidents display in the Overview Console, but not > all assigned to me in the Incident Mgmt Console.. I can't find anything > different between incidents displayed in Overview and Incident. > I checked and the 'Console View' on both consoles = "Console View/All My > Groups/Show All", all Incidents in the Incident Mgmt. console are assigned > to me, but only a few are displayed in the Overview Console. > > Is there a limitation to rows displayed on the Overview Console? > > Any insights greatly appreciated. > > Regards, > > Jase Brandon > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
