Jase, did the Qualification on the Overview Console (table field) shed any
light on this for you?

Rick

On Wed, May 7, 2008 at 2:11 PM, Jase Brandon <[EMAIL PROTECTED]> wrote:

> ** Hello All,
> 7.1 Patch 002 ARS
>
> Hopefully this is a simple answer and others have seen the same.
>
> Overview Console displays different Incidents than the Incident Management
> Console. We are beginning to use tasks, so I have directed all to look for
> Assigned work in the Overview Console.
>
> The issue is that some Incidents display in the Overview Console, but not
> all assigned to me in the Incident Mgmt Console.. I can't find anything
> different between incidents displayed in Overview and Incident.
> I checked and the 'Console View' on both consoles = "Console View/All My
> Groups/Show All", all Incidents in the Incident Mgmt. console are assigned
> to me, but only a few are displayed in the Overview Console.
>
> Is there a limitation to rows displayed on the Overview Console?
>
> Any insights greatly appreciated.
>
> Regards,
>
> Jase Brandon
>
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