The next meeting of our Utah RUG is Wed. May 21 at BYU in the Wilkinson Student Center, room 3224.
We will begin at 8:30 am to allow travel and parking time for all. The room will be open with refreshments from 8:00 am. You can find building location, parking information and driving directions at http://map.byu.edu/ The building number is 91 on the east side of campus - Visitor parking is available directly east of that building (across East Campus Drive) in the parking lot for building 19. The current agenda stands as follows: * Report on ITSM 7 implementation o Lessons learned o Assignment Engine o Knowledge Base * Demo from BYU on linking Remedy with monitoring Please send me other agenda items and any special requests or considerations needed for attending this meeting. As always, please pass along this invitation to anyone else who might be appropriate to join this group. Elaine Lauritzen Brigham Young University Data Center Operations 801-422-1232 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"