Are you connecting to the server via a different name than it knows
itself?...or were you when you created the escalation?  Can you try it with
an AL push instead of a filter push?

  _____  

From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook
Sent: Friday, May 23, 2008 3:24 PM
To: arslist@ARSLIST.ORG
Subject: Re: Having trouble reaching plug-in server


** I created a field on a test form and tried to push data in that field to
the Server Information form with a Filter Push Fields.  No dice.  Still
trying to figure out why.

Rick


On Fri, May 23, 2008 at 1:36 PM, LJ Longwing <[EMAIL PROTECTED]> wrote:


** 
how about if you do a push to this form from another to set the same field
you are setting on a setfield in the escalation, does that work?

  _____  


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook

Sent: Friday, May 23, 2008 2:19 PM 

To: arslist@ARSLIST.ORG
Subject: Re: Having trouble reaching plug-in server


** Yes, the flags and settings and all other data can be manipulated and
saved via the UT.  Other Set and Push actions did work to other forms. 


Rick


On Fri, May 23, 2008 at 12:35 PM, LJ Longwing <[EMAIL PROTECTED]> wrote:


** 
Are you manually able to switch the flag through the user tool?  Doing it
through a setfield or a pushfield from the escalation, have you tried (just
for debugging purposes) to see if a push from an AL does it properly, how
about a push from a Filter on a dummy test form

  _____  


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook

Sent: Friday, May 23, 2008 1:05 PM
To: arslist@ARSLIST.ORG
Subject: Re: Having trouble reaching plug-in server


** Yes, we're using portmapper, and all I'm doing is a set fields.  On 7.1,
the server info is stored in Vendor forms that hit the metatables.  Am I
doing something that only has the illusion of possibility? 


Rick


On Fri, May 23, 2008 at 11:59 AM, LJ Longwing <[EMAIL PROTECTED]> wrote:


** 
What command are you using to try to initiate this change?

  _____  


From: Action Request System discussion list(ARSList)
[mailto:[EMAIL PROTECTED] On Behalf Of Rick Cook

Sent: Friday, May 23, 2008 12:52 PM 

To: arslist@ARSLIST.ORG
Subject: Having trouble reaching plug-in server


** ARS 7.1 patch 2, Linux RHEL 5/Oracle 10.2.0.2 (64 bit) platform.   Pity
that all of the relevant KBs seem to relate only to Windows (sigh). 


Anyway, trying to run escalation to turn on logs at a certain time, but I
get an error message in the arerror.log file.

Cannot establish a network connection to the AR System Plug-In server : <FQ
server name> : RPC: Miscellaneous tli error - System error (Connection
refused) (ARERR 8760).

Java path seems right, server is licensed, and everything can be accessed on
the server just fine from both User and Administrator.  Any ideas on the
problem?

Rick


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