Hi,
We have recently migrated to Remedy ARS version 7.0.1 and wanted to go to the Web access interface via Mid-tier. So currently we are using the User tool and the Web interface to access our forms... I have noticed that the "Copy to New" functionality that we have in the User tool (edit -> Copy to New) doesn't exist for the Web. Is there one easy way to produce this functionality via the workflow like adding a button.. I know that I can create a Active Link with a open windows associated but the problem is that will then have to match each fields one aftzer the other which is really time consuming by knowing that we have more than 100 fields for some schema or is there at least the possibility to match all fields directly.. furthermore I will then need also to create such AL for each schema and we have more than 50 schemas... So I'm really looking for a easier solution... the better will be to have this Copy to New functionality also integrated for the Web... Is there any plan to do so ? Thanks Regards _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"