In my implementation, I do lookups on my staging table to see if the Company, Site, and Organization exist already in Remedy. If they do, I directly create the People record and push that data. If not, I first do some pushes into the Site and Organization forms, and if a Company doesn't exist I just mark it as an error and leave it for the security people to fix, as we don't have legitimate new companies appear randomly.
It should be a pretty straightforward process, and I modeled my filters to check the validity of those items after the workflow the People form does. Shawn Pierson -----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Charles Sent: Tuesday, July 08, 2008 9:17 AM To: arslist@ARSLIST.ORG Subject: Re: AD and CTM:People hi, I have not actually started this yet, just researching how others have tackled this integration. I'm curious how you are handling Site and Company information? Are you able to import that directly from your staging table into People? On Jul 1, 3:23 pm, Joe DeSouza <[EMAIL PROTECTED]> wrote: > I've done it between PS and AD.. What difficulties are you facing? Have you > created a staging table that contains the data from the AD - preferablu a > ARDBC vendor form? > If you have that ready, an escalation could be used to update existing > records, and create a new one if no match is found.. You will need to update > the CTM:PeoplePermission groups form too in case you are looking to add this > user to a default group. > Joe > > > > ----- Original Message ---- > From: Charles <[EMAIL PROTECTED]> > To: [EMAIL PROTECTED] > Sent: Tuesday, July 1, 2008 2:50:55 PM > Subject: Re: AD and CTM:People > > Hi Kathy, Shawn, > > I'm getting ready to tackle this integration challenge. Would either of you > mind sharing which forms specifically you need to send data to automatically > create a plain read license account. > > _______________________________________________________________________________ > UNSUBSCRIBE or access ARSlist Archives atwww.arslist.org > Platinum Sponsor:www.rmsportal.comARSlist: "Where the Answers Are"- Hide > quoted text - > > - Show quoted text - _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" Private and confidential as detailed here: http://www.sug.com/disclaimers/default.htm#Mail . If you cannot access the link, please e-mail sender. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
