I have used an ITSM 7 (Win32) Patch and I noticed it was bundled in an executable file. I was wondering does BMC offer the actual workflow associated with these patches separate instead of the executable so we as developers can pick and choose what is being applied from these patches on our servers so we don't have to meticulously track and bundle our customizations (especially changes to forms) and pray that the patch does not overwrite them? Can they just give us the Definition and data files with a map so we can test each and every piece of workflow out on our development servers? Even better a Migrator file so maybe we can actually migrate individual fields?
Thanks. John Bilinski Operations Services Staff OSS Remedy System DBA Contractor (CSC) 202.305.3202 _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
