Since it is telling you the problem is in the file msvcr71.dll (MS Visual C 
Runtime 7.1) I would have to ask ... Was any other application installed or 
updated on Thursday night?

 

Compare that dll file (in your system32 directory) with the one on Production.  
If they are different you should be able to copy the one from your production 
server over to your dev server

 

Fred

 

From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] 
On Behalf Of Timothy Rondeau
Sent: Sunday, November 23, 2008 2:52 PM
To: arslist@ARSLIST.ORG
Subject: Plugin Crashing issue
Importance: High

 

Hi All, 

 

Basically this issue started Thursday night in our Dev system.  Users getting 
issue can not longer authenticate.  

 

Looking into further found the arplugin keeps crashing.   Restart the 
application and plugin comes up and then crashes:

 

Faulting application arplugin.exe, version 7.0.1.2, faulting module 
msvcr71.dll, version 7.10.7031.4, fault address 0x0000d587.

 

ARERR [8760] Cannot establish a network connection to the AR System Plug-In 
server

 

 

We added some fields on Thursday to the Requestor console, SRM request, 
HPD:helpdesk, Helpdesk_create form and then to 2 users forms.    All these 
changes have since been rolled back.   Still no luck plugin will not stay 
running.  I have tried starting from command line and still crashes.

 

 

We are running   7.0.1 patch 2  windows 2003, SQL 2000.  This is also what we 
run production and have been running for over 1 ½.   Both servers are running 
off of the same LDAP server with the same user and password.

 

 

So any info to help would be great.

 

Thanks

 

Tim

 

 

 

 


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