Hi All, Not sure why I did not think of this earlier, but we also have a test server. So I pointed our test server to the devdb server and the plugin crashes with same error below. So this tells me something wrong with dev DB that is causing this to crash.
-----Original Message----- From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Chowdhury, Tauf Sent: Sunday, November 23, 2008 7:27 PM To: arslist@ARSLIST.ORG Subject: Re: Plugin Crashing issue I would try what Fred suggested about copying the file over from your other system. Remember you might have to manually unregister and register the new one. -----Original Message----- From: Action Request System discussion list(ARSList) on behalf of Timothy Rondeau Sent: Sun 11/23/2008 5:21 PM To: arslist@ARSLIST.ORG Subject: Re: Plugin Crashing issue Hi Fred, No and we have been told no updates have been done on the machine, so we are at a loss on this one. Tim ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Grooms, Frederick W Sent: Sunday, November 23, 2008 4:21 PM To: arslist@ARSLIST.ORG Subject: Re: Plugin Crashing issue Since it is telling you the problem is in the file msvcr71.dll (MS Visual C Runtime 7.1) I would have to ask ... Was any other application installed or updated on Thursday night? Compare that dll file (in your system32 directory) with the one on Production. If they are different you should be able to copy the one from your production server over to your dev server Fred From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Timothy Rondeau Sent: Sunday, November 23, 2008 2:52 PM To: arslist@ARSLIST.ORG Subject: Plugin Crashing issue Importance: High Hi All, Basically this issue started Thursday night in our Dev system. Users getting issue can not longer authenticate. Looking into further found the arplugin keeps crashing. Restart the application and plugin comes up and then crashes: Faulting application arplugin.exe, version 7.0.1.2, faulting module msvcr71.dll, version 7.10.7031.4, fault address 0x0000d587. ARERR [8760] Cannot establish a network connection to the AR System Plug-In server We added some fields on Thursday to the Requestor console, SRM request, HPD:helpdesk, Helpdesk_create form and then to 2 users forms. All these changes have since been rolled back. Still no luck plugin will not stay running. I have tried starting from command line and still crashes. We are running 7.0.1 patch 2 windows 2003, SQL 2000. This is also what we run production and have been running for over 1 ½. Both servers are running off of the same LDAP server with the same user and password. So any info to help would be great. Thanks Tim __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" ********************************************************************** This e-mail and its attachments may contain Forest Laboratories, Inc. proprietary information that is privileged, confidential or subject to copyright belonging to Forest Laboratories, Inc. This e-mail is intended solely for the use of the individual or entity to which it is addressed. If you are not the intended recipient of this e-mail, or the employee or agent responsible for delivering this e-mail to the intended recipient, you are hereby notified that any dissemination, distribution, copying or action taken in relation to the contents of and attachments to this e-mail is strictly prohibited and may be unlawful. If you have received this e-mail in error, please notify the sender immediately and permanently delete the original and any copy of this e-mail and any printout. _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
