Our current server is Solaris/Unix, and the new server is Solaris/Unix. --- On Mon, 11/24/08, LJ Longwing <[EMAIL PROTECTED]> wrote:
From: LJ Longwing <[EMAIL PROTECTED]> Subject: Re: Remedy 4.0 or 4.5 To: arslist@ARSLIST.ORG Date: Monday, November 24, 2008, 7:30 PM ** If I remember the 4.x days correctly, the license tool was either an xwindows thing where you had to get into your server via an x client (if your server was unix of course) and launch it that way...or if you server was windows you could just look for license.exe in the server directory....what kind of host are these old servers on? From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Veanna Carr Sent: Monday, November 24, 2008 5:18 PM To: arslist@ARSLIST.ORG Subject: Re: Remedy 4.0 or 4.5 ** Hi Joe, Thanks for responding. We have the ARSystem install, but not the client tools install. We need the licensing tool, or the knowledge of how it was done back then. BMC has been helpful and gave us a 5.1 licensing tool, it's supposed to be compatible, but we're getting an ARERR 91 RPC procedure unavailable. Which makes me think it's a different way of licensing. We can wait until Thursday. I have the new machine installed and we're testing it. We had planned to move it tomorrow, but we'll wait until Monday. Veanna --- On Mon, 11/24/08, Joe DeSouza <[EMAIL PROTECTED]> wrote: From: Joe DeSouza <[EMAIL PROTECTED]> Subject: Re: Remedy 4.0 or 4.5 To: arslist@ARSLIST.ORG Date: Monday, November 24, 2008, 5:33 PM ** #yiv49962921 #yiv1716852523 DIV { MARGIN:0px;} Veanna, These are old versions - more than 3 major versions old, so will no longer be available for download from the Remedy website. Remedy support, supports upto 3 major releases so currently will support only upto 6.0 and in a few months upto 6.3 after 7.5 is released. Your best chances are trying to source them from your old backups of software. I think I have those two versions at home but am at home away from home at the moment in Connecticut and wont return to New Jersey where I currently reside till Thursday. If you can wait that long, I can look them up for you. I have the files necesasry for windows. Not sure if I have unix installers backed up to CD. Joe From: Veanna Carr <[EMAIL PROTECTED]> To: arslist@ARSLIST.ORG Sent: Monday, November 24, 2008 6:06:52 PM Subject: Remedy 4.0 or 4.5 ** Hi Everyone, Does anyone know where I can get the files for v4.0 or v4.5? I especially need the cleint tools - licensing tool. We need to move a legacy system to a new location. ARListening __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
