I have never worked with the web service, not once during my fifteen years of ARS development. Now you understand why I would ask, where does one attack IIS server names, permissions and such?
I looked int the IIS management tool, but failed to see anything of this sort. Thanks. On Wed, Dec 3, 2008 at 2:56 PM, Decou, Candace M < [EMAIL PROTECTED]> wrote: > ** > > Bob – on the IIS 6 make sure you specify IUSR_SERVERNAME has explicit > permissions to the Mid-Tier and WEB-INF directory structures. I think there > is another user perhaps that may also need permissions, but that's one place > you might start. Not sure on the Sun server. > > Hope this helps. > > > > Candace > > > ------------------------------ > > *From:* Action Request System discussion list(ARSList) [mailto: > [EMAIL PROTECTED] *On Behalf Of *Bob Rowe > *Sent:* Tuesday, December 02, 2008 10:59 AM > *To:* arslist@ARSLIST.ORG > *Subject:* Mid-Tier passwords > > > > ** > > I have been loading and trying to configure Mid-Tier 7.1 all day. I have: > > > > Sun Web Server 7, Mid-Tier 7.1, ARS 7.1, ITSM suite 7.0.03, all running on > Windows 2003 and MS SQL 2005. > > > > I also loaded the Mid-Tier on IIS 6 this morning, then again on the Sun Web > Server where it now resides. > > > > The problem is, I cannot log in, either with IE 6 as Administrator using > the default password (arsystem in the docs) or as a user using the username > and password in the system. I can get into the web server with the username > and password I added on installation, but I can't login to the Mid-Tier from > IE 6 or the WUT. > > > > I am trying to set up a demo laptop to show SRM and I really do need the > web services up and running. > > > > What am I doing wrong? > > > > Thanks in advance. > > -- > Bob Rowe, Remedy Action Request System Development and Administration > [EMAIL PROTECTED] > "The golden rule is to test everything in the light of reason and > experience, no matter from where it comes." > Mohandas K. Gandhi > > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ > __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" > html___ -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] "The golden rule is to test everything in the light of reason and experience, no matter from where it comes." Mohandas K. Gandhi _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"