Yes indeedy - docs are helpful. But I do recall having to make some side notes around the docs about hidden tips and tricks anyway.
Glad to hear all is well! :-) Candace ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bob Rowe Sent: Monday, December 08, 2008 5:18 AM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier passwords ** Thanks for all the help. I finally bulled my way through to get it done. I was trying to get Mid-Tier up and running and wasn't reading the documentation well enough. It's up and going now. Thanks again. On Fri, Dec 5, 2008 at 2:07 PM, Decou, Candace M <[EMAIL PROTECTED]> wrote: ** Bob - I am making an assumption that you are simply trying to get to the mid-tier configuration. The permissions are set directly on the directory-structure file path within the installation directories. You would need to highlight the root level of your Mid-Tier and/or WEB-INF directory structure, right click to properties and set the permissions there. Web services are a bit of a different issue, so please let us know if you trying to do something with web services or trying to do something like set up the mid-tier. :-) Candace ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bob Rowe Sent: Friday, December 05, 2008 10:25 AM To: arslist@ARSLIST.ORG Subject: Re: Mid-Tier passwords ** I have never worked with the web service, not once during my fifteen years of ARS development. Now you understand why I would ask, where does one attack IIS server names, permissions and such? I looked int the IIS management tool, but failed to see anything of this sort. Thanks. On Wed, Dec 3, 2008 at 2:56 PM, Decou, Candace M <[EMAIL PROTECTED]> wrote: ** Bob - on the IIS 6 make sure you specify IUSR_SERVERNAME has explicit permissions to the Mid-Tier and WEB-INF directory structures. I think there is another user perhaps that may also need permissions, but that's one place you might start. Not sure on the Sun server. Hope this helps. Candace ________________________________ From: Action Request System discussion list(ARSList) [mailto:[EMAIL PROTECTED] On Behalf Of Bob Rowe Sent: Tuesday, December 02, 2008 10:59 AM To: arslist@ARSLIST.ORG Subject: Mid-Tier passwords ** I have been loading and trying to configure Mid-Tier 7.1 all day. I have: Sun Web Server 7, Mid-Tier 7.1, ARS 7.1, ITSM suite 7.0.03, all running on Windows 2003 and MS SQL 2005. I also loaded the Mid-Tier on IIS 6 this morning, then again on the Sun Web Server where it now resides. The problem is, I cannot log in, either with IE 6 as Administrator using the default password (arsystem in the docs) or as a user using the username and password in the system. I can get into the web server with the username and password I added on installation, but I can't login to the Mid-Tier from IE 6 or the WUT. I am trying to set up a demo laptop to show SRM and I really do need the web services up and running. What am I doing wrong? Thanks in advance. -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] "The golden rule is to test everything in the light of reason and experience, no matter from where it comes." Mohandas K. Gandhi __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] "The golden rule is to test everything in the light of reason and experience, no matter from where it comes." Mohandas K. Gandhi __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ __Platinum Sponsor: www.rmsportal.com <http://www.rmsportal.com/> ARSlist: "Where the Answers Are" html___ -- Bob Rowe, Remedy Action Request System Development and Administration [EMAIL PROTECTED] "The golden rule is to test everything in the light of reason and experience, no matter from where it comes." Mohandas K. Gandhi __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are" html___ _______________________________________________________________________________ UNSUBSCRIBE or access ARSlist Archives at www.arslist.org Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
