Thanks for all the help. I finally bulled my way through to get it done.
I was trying to get Mid-Tier up and running and wasn't reading the
documentation well enough.
It's up and going now.
Thanks again.
On Fri, Dec 5, 2008 at 2:07 PM, Decou, Candace M <
[EMAIL PROTECTED]> wrote:
> **
>
> Bob – I am making an assumption that you are simply trying to get to the
> mid-tier configuration. The permissions are set directly on the
> directory-structure file path within the installation directories. You
> would need to highlight the root level of your Mid-Tier and/or WEB-INF
> directory structure, right click to properties and set the permissions
> there.
>
> Web services are a bit of a different issue, so please let us know if you
> trying to do something with web services or trying to do something like set
> up the mid-tier.
>
> J
>
> Candace
>
>
> ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Bob Rowe
> *Sent:* Friday, December 05, 2008 10:25 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Re: Mid-Tier passwords
>
>
>
> **
>
> I have never worked with the web service, not once during my fifteen years
> of ARS development. Now you understand why I would ask, where does one
> attack IIS server names, permissions and such?
>
>
>
> I looked int the IIS management tool, but failed to see anything of this
> sort.
>
>
>
> Thanks.
>
> On Wed, Dec 3, 2008 at 2:56 PM, Decou, Candace M <
> [EMAIL PROTECTED]> wrote:
>
> **
>
> Bob – on the IIS 6 make sure you specify IUSR_SERVERNAME has explicit
> permissions to the Mid-Tier and WEB-INF directory structures. I think there
> is another user perhaps that may also need permissions, but that's one place
> you might start. Not sure on the Sun server.
>
> Hope this helps.
>
>
>
> Candace
>
>
> ------------------------------
>
> *From:* Action Request System discussion list(ARSList) [mailto:
> [EMAIL PROTECTED] *On Behalf Of *Bob Rowe
> *Sent:* Tuesday, December 02, 2008 10:59 AM
> *To:* arslist@ARSLIST.ORG
> *Subject:* Mid-Tier passwords
>
>
>
> **
>
> I have been loading and trying to configure Mid-Tier 7.1 all day. I have:
>
>
>
> Sun Web Server 7, Mid-Tier 7.1, ARS 7.1, ITSM suite 7.0.03, all running on
> Windows 2003 and MS SQL 2005.
>
>
>
> I also loaded the Mid-Tier on IIS 6 this morning, then again on the Sun Web
> Server where it now resides.
>
>
>
> The problem is, I cannot log in, either with IE 6 as Administrator using
> the default password (arsystem in the docs) or as a user using the username
> and password in the system. I can get into the web server with the username
> and password I added on installation, but I can't login to the Mid-Tier from
> IE 6 or the WUT.
>
>
>
> I am trying to set up a demo laptop to show SRM and I really do need the
> web services up and running.
>
>
>
> What am I doing wrong?
>
>
>
> Thanks in advance.
>
> --
> Bob Rowe, Remedy Action Request System Development and Administration
> [EMAIL PROTECTED]
> "The golden rule is to test everything in the light of reason and
> experience, no matter from where it comes."
> Mohandas K. Gandhi
>
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___
>
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___
>
>
>
>
> --
> Bob Rowe, Remedy Action Request System Development and Administration
> [EMAIL PROTECTED]
> "The golden rule is to test everything in the light of reason and
> experience, no matter from where it comes."
> Mohandas K. Gandhi
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___
> __Platinum Sponsor: www.rmsportal.com ARSlist: "Where the Answers Are"
> html___
>
--
Bob Rowe, Remedy Action Request System Development and Administration
[EMAIL PROTECTED]
"The golden rule is to test everything in the light of reason and
experience, no matter from where it comes."
Mohandas K. Gandhi
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