Hi,
Yes you can.
You will need ITSM7 to track application licenses though.
Best Regards - Misi, RRR AB, http://www.rrr.se
Products from RRR Scandinavia:
* RRR|License - Not enough Remedy licenses? Save money by optimizing.
* RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
* RRR|Translator - Manage and automate your language translations.
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> Can you get application license info from ARGLU?
>
> -----Original Message-----
> From: Action Request System discussion list(ARSList)
> [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
> Sent: 06 February 2009 11:24
> To: arslist@ARSLIST.ORG
> Subject: Re: Determine license type?
>
> Hi,
>
> If you write an API-program it makes no sence to call the Plugin through
> GLEWF. You should use ARGetListUser instead.
>
> Note that users are allways assigned a Floating-Read when they login. They
> will get the Floating-Write (if one is available) when they perform their
> first data-operation against the server.
>
> By data-operation i mean something like this:
> - Making a search in a form
> - Doing a table-refresh
> - Running a Set-Fields Active-Link to the server.
> - Create/modify a record
>
> Just opening the object list, and/or a form, does not upgrade the license
> from Floating-Read to Floating-Write.
>
> Best Regards - Misi, RRR AB, http://www.rrr.se
>
> Products from RRR Scandinavia:
> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy logs.
> * RRR|Translator - Manage and automate your language translations.
> Find these products, and many free tools and utilities, at http://rrr.se.
>
>> If GLEWF is the only function they have put in the plugin, could you
>> write
>> a
>> small api prog to call that vendor form with GLEWF? Make the
>> fieldvaluelist
>> the same as the table field? Just a thought...
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:arsl...@arslist.org] On Behalf Of Givens, Gregory CONT
>> Sent: 05 February 2009 14:23
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Determine license type?
>>
>> Misi is correct
>>
>> You must use a table field
>> The query should be something like
>> ( 'licuserinfocurrentregdtype' = 0) AND ( 'licuserinfolicensecategory'
>> = 0) AND ( 'licuserinfousername' LIKE $USER$ )
>>
>> A 'licuserinfowritelicense' column will return a value of "Read
>> (Floating)" for a floating user without a write token.
>>
>>
>> Hope this helps
>> Greg Givens (Contractor)
>> Persnet Network Control Center (NCC)
>>
>>
>> -----Original Message-----
>> From: Action Request System discussion list(ARSList)
>> [mailto:arsl...@arslist.org] On Behalf Of Misi Mladoniczky
>> Sent: Thursday, February 05, 2009 3:50 AM
>> To: arslist@ARSLIST.ORG
>> Subject: Re: Determine license type?
>>
>> Hi,
>>
>> The problem with the plugin behind this vendor form is that only
>> ARGetListEntryWithFields has been implemented. And not completely
>> implemented at that...
>>
>> To get at the license type anyway, you must use a table-field.
>>
>> Only a few qualifications are allowed, but doing a 'User Name' = $USER$
>> should work. You must then refresh the table (in an ACTL or a FLTR).
>>
>> A light-weight-way of storing the value is in a Global Field.
>>
>> Maybe an ACTL that triggers on Window Open:
>> Run If: ('License Type Global' = $NULL$)
>> Refresh Table: License Review Tbl
>> Set-Fields: License Type Global = $Licence Review Tbl License Type$
>>
>> Best Regards - Misi, RRR AB, http://www.rrr.se
>>
>> Products from RRR Scandinavia:
>> * RRR|License - Not enough Remedy licenses? Save money by optimizing.
>> * RRR|Log - Performance issues or elusive bugs? Analyze your Remedy
>> logs.
>> * RRR|Translator - Manage and automate your language translations.
>> Find these products, and many free tools and utilities, at
>> http://rrr.se.
>>
>>> You might be able to do it by querying the "Write License" field on
>> the
>>> "AR System Administration: License Review" form
>>> Floating users without a token show up as "Floating(Read)"
>>>
>>> Greg Givens (Contractor)
>>> Persnet Network Control Center (NCC)
>>>
>>> -----Original Message-----
>>> From: Action Request System discussion list(ARSList)
>>> [mailto:arsl...@arslist.org] On Behalf Of Melissa Reed
>>> Sent: Wednesday, February 04, 2009 9:43 AM
>>> To: arslist@ARSLIST.ORG
>>> Subject: Determine license type?
>>>
>>> Is there a way to determine the AR license type (basically read or
>>> not) to be used as the run if of an active link? I want to set up an
>>> active link that will only run for a user that has a write license.
>>>
>>> ARS 7.1
>>> ITSM 7.02
>>>
>>> Thanks!
>>> Melissa
>>>
>>>
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